Metro by T-Mobile is known for its friendly and helpful staff. Customers appreciate the kindness and support provided by team members, particularly those named Dolyn and Francisco, who go above and beyond to assist. Many reviews highlight the excellent service received when purchasing new phones, with staff offering honest recommendations and thorough explanations of options. While some customers faced issues with phone setup, the staff promptly resolved these problems, ensuring a positive experience overall. The store is highly recommended for anyone looking for great customer service and a variety of phone choices without the pressure of high prices.
Great service, Dolyn is always helpful and always provides great customer service.
July 2023
The girls that work here are amazing. Dolyn and Angela are very friendly,helpful and really kind. They go above and beyond for their costumers. I highly recommend to visit this store.
May 2023
Helped me with buying a new phone but when I left nothing was switched over to new phone and couldn't use my new phone till the next afternoon when I went back and it got straightened out