“I went in a few days ago. I was greeted by Liz & Kevin. I had a device problem and no Insurance & they don't perform repairs. Kevin did a reset on my phone & got me up & running. Then one of the other Staff members looked up a close repair place, UBREAKIFIX, and even provided me their location & operating hours. What a great group of Professionals! They went above & beyond & provided a level of customer service uncommon in today's marketplace. I got my phone fixed where they sent me at a fair price. Thank you Wildlight T-Mobile!”
“Joshua, at the Yulee store went above & beyond to help me with my google problem on my phone!He was patient, kind & more helpful then I ever would of expected!The BEST”
“Mom and I just left this store where we received outstanding customer service. Kristina and Jimmy were excellent working with Mom. They were super patient, informative, and very courteous. Thanks AT&T.”
“Went in urgently needing a new phone and Sarah was extremely helpful over the phone and i went into the store the same day. Sabrina was the main one to help me with my new phone and she was fast, efficient, and funny as well. Overall both Sarah and Sabrina made a normally stressful decision as easy as can be!”
“We went to this store to get information on a better plan. Terin Dallas was extremely helpful and not aggressively pushy trying to sell to us. We ended up signing up with Verizon and getting two new phones. He applied discounts where it was appropriate and helped me set up my Galaxy watch. 100% would go see him for any other needs.”