The UPS Store #1998 in Acworth is a friendly and professional local business located at the intersection of Acworth Due West and Cobb Parkway, inside the Kroger Shopping Center behind McDonald's. It offers a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the helpful staff who are always friendly and go above and beyond to make every visit pleasant. Many reviewers highlight the efficient service, with the staff moving quickly and even providing extra boxes for common sizes, making the process smooth. The store features a self-serve kiosk, allowing customers to handle simple transactions without waiting in line. Regular customers often choose this location over others due to the consistent professionalism and caring attitude of the team. One staff member, in particular, is noted for exceptional customer service, assisting with large shipments and going the extra mile, such as helping to load boxes and assisting with shipping large packages. Customers have also praised the staff for their kindness and genuine care, as seen in stories of community support and personal interactions. The store’s welcoming atmosphere and reliable service make it a favorite for shipping, administrative needs, and other business or personal tasks. Overall, The UPS Store in Acworth is known for its friendly staff, efficient service, and willingness to help customers with a variety of needs, making it a trusted local resource.
The store representative was very helpful and cordial in assisting us with the best, most economical way to express mail a very important package of documents to arrive on time. Many thanks to her again!!
January 2026
Very helpful with all my concerns sending a package. They explained me the best way to send it! Every time I go I barely have to wait!
December 2024
I love going to the location in Kennesaw. They are wonderful. They do it all. They always are on top of everything.
