“Kenyatta is great! She was personable, helpful and patient. She took the time to discuss options on phones and plans without trying to upsell me. When we ran into an issue, was able to solve the problem quicker than the customer service line.”
“This location is great, the inside is spacious and has great decor. The employees greeted me when I walked in, I was promptly assisted and in and out in 15 minutes which is quite quick for a phone store. Nyah went above and beyond expectations to provide the best experience. She was patient, knowledgeable, and she helped me resolve my concerns quickly. Thank you to the team here for their hard work and consistency.”
“Words can not express gratitude for the T-Mobile team in Alpharetta. I truly believe it is from the dynamic leadership of the assistant manager Amos. After working a long day in the hospital I called Amos on his off day. Due to loyalty to T-Mobile, he called the Alpharetta branch and my wait time was shortened tremendously. Alex and Adam work their awesome magic to make my evening peaceful and very relaxing. Thank you so much for the A team???”
“Veronica and D were absolutely fantastic! Their customer service was top-notch. I’ve been coming back to this location because of their incredible service. Keep up the great work!”
“My customer support and sales representative, Ian, located at the Alpharetta Store, was a big help in setting me up with a new internet plan. He was professional, courteous and knowledgeable and answered all of my questions regarding my plan. He is one reason why I continue to use Xfinity and visit his store for support!!”
“Korri is absolutely phenomenal. She had some of the best customer service i have ever seen, was willing to be helpful to her coworkers, her customers, and greet people simultaneously. She went above and beyond with making sure I was taken care of, while helping others as well. She stayed 30 mind after the store had closed to make sure I had left Verizon with everything i needed. Absolutely will be coming back, thank you Korri and verizon!!”
“10/10 experience. I was able to get so much insight just on the company itself, enhancing my knowledge on my phone and what I really was dealing with. Mainly a shoutout to Whitney for being wonderful!!”