{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Jamaras service was wonderful. I had a few unique issues that were handled easily and I left with a brand new phone and a plan that didnt go up! So i am very happy. He Was also incredibly patient with my 5 year old running around. Its hard to keep a kid happy in this situations. All around great experience!”
“Connor at Verizon provided the best customer service experience I’ve had in a long time. After visiting three Verizon stores and two Apple stores throughout the city and suburbs, he was the only representative who truly took the time to troubleshoot my issue and find the right solution. He was knowledgeable, patient, professional, and incredibly efficient.
Not only did he fix the problem quickly, but he also reviewed my account and helped lower my monthly bill — something no one else even attempted to do. It’s rare to find someone this honest, helpful, and skilled in wireless service and tech support.
If you need help with phone upgrades, billing issues, account support, or device troubleshooting, Connor is absolutely the person to see. Highly recommend this Verizon location because of him!”
“Connor is a GENIUS!!! He spent time and was diligent at solving the issue. Verizon is soooo fortunate to have this delightful individual on staff!!! He’s a WINNER!!!&”
“I'd like to address these comments about Chynna to the owner. Concerning the negative reviews, I've been a customer of Sprint and now Tmobile for more than 15 years and I've been to this store multiple times with issues. I've always been taken care of by the staff. I can't remember the young ladys name(she'll know who she is) that fixed a recurring billing of $20 dollars that for years sprint and tmobile could not remove from my bill, she fixed it in 5 minutes.
Today at my office AT&T came by to check our fiber internet. I was offered a great deal on a business cell plan that would save $80 a month and pay off the $600+ balance on my phone. Like everyone i'm trying to cut costs so I decided to take it, without any fault to Tmobile. AT&T ported my number but was unable to activate service because my phone was locked, i owed money on it. The manager was fixing to leave my office and I noticed I had no service(because the my service was closed at Tmobile). He was unable to fix the problem with AT&T customer service so I came to the Tmobile store.
I explained to Chynna what was going on and even though I was probably a difficult customer to deal with, she remained patient and absolutely professional while we spent a considerable amount of time dealing with the trainwreck customer service at AT&T, who were unable to solve the problem and port my number back to Tmobile. My phone is heavily used in our courier business to communicate with our accounts, obviously this was a major issue for me. Chynna went well beyond what she needed to do to help me all the while she still greeted every customer that walked in while we sat at the table dealing with customer service at AT&T. I also made the situation more difficult because I don't have my password to the original email that I set the account up with Sprint more than a decade ago. Long story short Chynna came up with a solution by speaking extensively with Tmobile customer service whom eventually were able to get me another line on my account and get my phone working. I truly appreciate how Chynna patiently supported me for at least 90 minutes while we slowly came to the temporary solution. I'm still trying to get my number back from AT&T and will remain with Tmobile and try to find a more cost effective cell plan for my needs.
Chynna would have been well within her lane to tell me that there was nothing else she could do(which would have been correct because this was not a Tmobile problem) but she didn't give up and she solved my problem. Thank you Chynna.”
“T-Mobile customer service is the worst but this store is the best! Kareem Ortega at the East Cobb T-Mobile store fixed my problem till resolution despite me porting out of T-Mobile. T-Mobile does not have the ability to email you final bills despite me being a 16.5 year loyal customer! They lack 1980s tech in 2026 called email! The bills are required for many reasons per statute and to get reimbursed for equipment fees by the new provider.”
“My experience at the T-Mobile store was fantastic. The expert assistanting me was very kind,caring, and knowledgeable as he assisted me with my defected phone. Mahthir S. didn't rush me nor was he mad in assisting me . He help me set up my new phone. His customer service was top tier. I'm very happy.keep up the great work Ms Dorine Perry”
“I was pretty stressed trying to figure out an issue with my phone service, and Paul noticed I was having trouble. He came over and offered to help without me even having to ask. He was super patient and took the time to walk me through everything and figure out the issue with me. I really appreciate him going out of his way to help me when I was already frustrated. Great guy and honestly some of the best customer service I’ve had at T-Mobile!”
“We stopped in this Peachtree Corners Verizon store to check on the specials and Tiana waited on us. She explained the specials and the phones to us WITHOUT a high pressure sales pitch which we really appreciated. We definitely wanted to work with Tiana! She was so efficient and helpful. We ended up buying three new iPhones and the process was pretty much effortless. Thanks to Tiana for making our experience so great! We love our new phones!”
“Excellent service, they helped me with everything and provided me with solutions. The staff is very friendly, the one who helped me was Alvaro, he was very attentive and kind.”
“LOVE LOVE LOVE the customer service here I'm new to t-mobile David assisted me with porting over my phone number from At&t. He literally made the process so smooth and easy even made sure I signed up for my promotion. Its hard to find good customer service nowadays i will definitely recommend this location to family and friends”
“I went to get accessories for my phone & Blanca gave me the best service ! I would recommend this store to anyone who's looking for a phone or even just accessories ??”
“We visited this Experience Store on multiple occasions and each experience was excellent. Marc Thomas was extremely helpful, respectful and he has tremendous T-Mobile knowledge. Please thank him for providing exceptional service.”
“I don’t always have a positive experience with cell phone stores but this was a GREAT experience. I had an issue with my business line that made my entire company worthless. Walked in, no wait. Crystal and team were subject experts, fixed my issue, quickly, and got me back in business! I cannot say enough about the whole experience and all done with a positive, professional attitude. Thank you so much!”
“Jay and Henny were very professional and clear in walking me (an older person) through the process of upgrading and setting up my phone. Made the process easy and rectified my issues.”
“Great customer service. I've gone in twice while trying to determine the best time for me to upgrade my phone. Both associates that helped me took the time to break down the math and help me make the best choice for my new upgraded phone. Left as a very happy customer with ideal new phone for me!”
“I visited the store about a month ago to set up my new phones and port a number.
Shakira and the supervisor on that day were super helpful and patient. It took 2 hours almost but that was a technical slow processing issue, not their fault. Many people came in and out and I watched excellent customer service the whole time.”
“I am so grateful to have had the best experience at this store. Cash and Mia helped me above and beyond. They were so knowledgeable, skilled, patient and kind. I believe they truly care about the people that come into their store. It shows they enjoy helping people. This location is worth driving an extra 26 minutes away from my home.”
“Dre was extremely helpful and knowledgeable, and made switching over carriers easy & seamless.
The store was also very organized and welcoming. I would absolutely recommend this store location to my own friends & family.”
“I've been coming to this store for many years and have always had great service.
However, this last time was even better than ever, largely due to a fantastic Comcast employee by the name of Aaron (hope I spelled that right). He, of course, got all the technical stuff done, but it's the way he treats customers that really stands out. It's not often that a service provider makes your day better just with their demeanor, but he really has, multiple times :)
Thanks, Aaron and Comcast/Xfinity!”
“I am not a Verizon customer and needed help with my iPhone. Jamir is great and taught me how to deal with t issues I have with my phone. iPhone 16. Knowledgeable and friendly the 1/2 hour I spent with him was informative and friendly. Ashley the store manager ( 6 years with Zerizon) became part of the conversation and seemed a nice woman to be able to work for. Brazil to this store and it’ represents Zerizon admirably. Thomas McCullough USMC retired”
“I had a modem shipped to this store. It was a minor problem wrong with the one that I ordered, but Daniel ensured that I had it replaced. He made sure that he had a solution before I left and he also apologized for my inconvenience. I would definitely recommend family and friends to this Verizon location.”
“I like coming back to this location even though I live in Stone Mountain. This last visit I had was just as pleasant as always. Yolanda was very patient with me choosing a new phone and making sure it was connected. What I really appreciated was her thoughtfulness making sure my son and I were accommodated as my son has autism. Employees like Yolanda, are the reason I keep coming back to this location. Thank you Yolanda! :D”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I went in to buy a cover for my phone. The gentleman there was very helpful. I got the perfect cover and he put it on the phone for me. I will definitely return. A kind smile is the best way to get repeat business.”