Verizon Authorized Retailer in Alpharetta, GA, Victra, strives to provide the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have had positive experiences at the store, with Tron and other staff members going above and beyond to assist them. Tron helped customers with various challenges, such as creating new postpaid accounts, porting numbers from different carriers, and resolving issues caused by Verizon's customer service. Customers have expressed their trust in Tron and have recommended the store and its staff to others. The store's friendly and helpful atmosphere has also been praised, with staff members like Jesse and Devonte assisting customers with upgrades, deals, and addressing their concerns. Customers have appreciated the staff's efficiency and willingness to ensure a smooth and stress-free experience.
One of my best experiences upgrading my iPhone! Customer service was prompt, very enjoyable, informational and easy!
October 2025
Nai was so beyond helpful with my new phone today! Especially with having a toddler with me, he made a smooth transition and was very patient and soft spoken! Highly recommend seeing him!
August 2025
Great store and great service. I want to thank everyone at this store and especially Tron for going above and beyond to help me transfer my phone and internet to Verizon and finding the best solution. Great group of people working here.
