Associated Credit Union is highly praised for its exceptional customer service. Many reviewers express appreciation for the patience and kindness of the staff, especially during challenging situations. Customers report seamless experiences with banking processes, such as depositing checks and obtaining cashier’s checks. The team is described as helpful and supportive, making clients feel comfortable and valued, even if they are not members. Reviewers have been with the credit union for several years and prefer it over traditional banks due to the outstanding service they consistently receive. The location, although a bit difficult to reach, is noted for its convenience to customers' workplaces. Overall, Associated Credit Union is recognized as a reliable and friendly financial institution that prioritizes customer satisfaction.
I love my credit union, the Associated Credit Union is always happy to help you. The staff is always friendly and helpful. I am so so glad I bank with the Associated Credit Union.
December 2025
Great credit union. The branch manager Ronetta and teller Felicia helped my mother set up a new account and transfer from her old credit union in NC.
November 2024
I'm not a member, but I used this branch for shared banking. I ran into some issues, but they were extremely helpful, patient, and kind.