Metro by T-Mobile, located at 736 Ponce de Leon Ave NE Ste C, is known for its excellent customer service and great deals on prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers have praised the friendly and professional staff, particularly highlighting the manager and her team for their effective support. Many reviews commend the quick service provided, with one customer noting that an issue resolved in the store took only 13 minutes, compared to three months over the phone. The staff members are described as courteous, helpful, and efficient, ensuring that customers find the right plans and devices at great prices. With offers on unlimited talk, text, and data, this location is a popular choice among customers, who often recommend it to family and friends. For those looking for reliable service and assistance, Metro by T-Mobile on Ponce de Leon is a top destination.
Faizaan gave EXCEPTION CUSTOMER SERVICE TO MYSELF ON JANUARY 12TH 2026. GREAT WORK!!!
January 2026
great customer service!!! highly recommend! we went to another tmobile before on panola road and they treated us horribly! this store helped with no issues! job well done!
December 2025
Excellent customer service! Saleem provided step by step instructions as I tried setting up a replacement phone for my lost one. Got an excellent deal on a high quality phone! Would highly recommend this store!
