Truist
BanksHours:
6240 Roswell Rd, Atlanta GA 30328 Hours
About Truist
Truist offers a mixed experience based on customer reviews. Many customers highlight the kind and helpful staff, noting their willingness to answer questions and provide support. Ms. Vanessa Santos Eggea, Shanequa, and Jean-Marie received particular praise for their professionalism, patience, and care in resolving issues. However, there were also negative experiences reported, specifically with one staff member who was described as rude and lacking compassion during a difficult situation involving fraud. Despite this, the overall sentiment leans towards appreciation for the supportive team members who have made banking with Truist a positive experience for many.
Most Recent Reviews
January 2026
Very pleasant. Great customer service here. I was helped by Farimah, great personality, very knowledgeable & her professionalism is top tier!
September 2025
Maria Perez was the best Branch Leader third and a Vice President of Sandy Springs , Thank you so much to help me to create an account and make a deposit it was an honor to speak with you ! I hope they gonna higher your salary . You’re the best !
June 2025
This tellers excel the customer experience. I need extra help and they take their time and find the information I need. Chris and Shaun Thanks!
More Comments(49)
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