The UPS Store #6940 in Atlanta is a locally owned store that specializes in packing, shipping, printing, document finishing, and more. Customers can access services like mailbox rentals, notary, shredding, and faxing. Many reviews highlight the excellent customer service, with staff members frequently going above and beyond to assist customers. One customer praised the staff for helping with stapling and labeling packages, while another noted the helpfulness and transparency of an employee named Aiden. The store is described as fast and friendly, making the drop-off process easy. Additionally, the convenient location offers ample parking near a grocery store, enhancing the overall experience for visitors. However, some customers reported issues with package tracking and receiving accurate information about their shipments. Overall, The UPS Store #6940 is committed to providing quality service and support to its customers.
The store is 5 minutes from my house, but the main reason is the help Carl gave me to ship an above normal package.
November 2025
The customer service is top tier. They always greet me when I walk in and are eager to help. The communication style is direct and compassionate and my requests are always fulfilled quickly. UPS never disappoints
October 2025
I'm trying to find a package I sent on October 22nd. I've called the ups office at this address three times and they can't give me any information. They also say the tracking number is incorrect, even though it's the one on the receipt. So who can tell me where my package is? I paid $73 for shipping.
