Verizon

Verizon, Electronics, Cell Phone Stores, Internet Service Providers
Hours:
650 Ponce De Leon Ave NE Suite 660 B, Atlanta GA 30308

Tips

Hours

Monday
10AM - 8PM
Tuesday
10AM - 8PM
Wednesday
10AM - 8PM
Thursday
10AM - 8PM
Friday
10AM - 8PM
Saturday
9AM - 7PM
Sunday
10AM - 6PM

About Verizon

Verizon is a reliable and customer-focused mobile service provider with convenient store locations and online ordering options. Customers can visit the Atlanta store or order online for their latest mobile, 5G home internet, or business needs. The store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The staff at Verizon stores are generally professional, pleasant, and helpful. Customers have praised the store manager, Vashon, for his multitasking abilities and the excellent service provided over the years. Employees like Sydney and Kiera have been highlighted for their patience, great customer service, and personable assistance. However, there have been some instances of poor customer service, as reported by one customer's experience with a representative named Malachi. The customer described Malachi as having an unconcerned attitude, rushing the process, and providing inadequate information, which led to the customer's phone service being disrupted. Fortunately, a supervisor intervened and resolved the issue, demonstrating Verizon's commitment to addressing customer concerns. Overall, Verizon appears to be a reliable mobile service provider with a generally positive customer experience, though isolated incidents of poor service have been reported. Customers can expect professional and helpful assistance at most Verizon locations, including the Atlanta store.

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Other Information

Parking: Lot, Free
Price Range: Above Average

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