Verizon offers a range of mobile services, including the latest phones, 5G home internet, and business solutions. Customers have mixed experiences at the Atlanta store. While some mentioned poor customer service, others highlighted exceptional assistance from staff members like Don and Amber, who went above and beyond to help with phone issues and plan setups. Many customers appreciated the knowledgeable staff and great shopping experience, especially when upgrading plans or finding new phones. The store also provides convenient options for online orders, including in-store pickup and fast shipping. Overall, Verizon is recognized for its helpful employees and a variety of services, although experiences may vary.
Came to the Verizon store on 3255 Peachtree Rd. and Frederick and Marquis were absolutely amazing. They need raises because I had no phones when I walked in and they were able to help me get activated and assisted with getting my phone numbers transferred over.
January 2026
Great experience with Chris - even on a busy Saturday afternoon! Everyone was so friendly and knowledgeable. As someone who’s not the most techy, Chris was there with me every step of the way (often 5 steps ahead actually)! It was truly a pleasure!
December 2025
Gilles helped me with patience and honesty. I was able to save money and feel like my concerns were being addressed. He should be promoted.
