This Verizon store in Atlanta offers a wide range of services for mobile, 5G home internet, and business needs. Customers appreciate the helpful and kind staff who go above and beyond to assist. One customer praised an employee for helping her elderly mother return a phone, calling her to verify details and preparing the return package. Another customer highlighted Trinity’s patience and transparency when discussing phone plans and internet bundles, describing her as an incredible and pleasant person. The store’s sales specialist, Ryan, received high praise for making the upgrade process seamless and enjoyable; he provided detailed information, transferred contacts and photos, and shared helpful tips like monthly discounts. Customers also commend Trinity for her extensive patience during a lengthy troubleshooting session, noting her professionalism and friendly attitude. Additionally, Nana was praised for his dedication and persistence, spending hours on the phone with Verizon customer care to resolve an issue with a device application. Overall, customers value the store’s attentive service, knowledgeable staff, and positive experiences, making it their preferred location for Verizon needs. The store also offers online ordering with options for pickup, free 2-day shipping, express lockers, and same-day delivery where available, providing convenient solutions for all customers.
Ty was very helpful and upfront about the options. He listened to what I asked for and delivered in professionalism and very timely service.
January 2026
Highly recommend this store ! Ask for Ty he is the best in the business
October 2025
Robert was very helpful! He was patient and committed to providing excellent customer service in my time of need. I was also able to lower my monthly rate - wasn’t expecting that! Thank you for all you do!
