Apple Augusta is a popular technology store that offers a wide range of Apple products and accessories. The staff is generally described as polite, informative, and professional, always willing to assist customers. The store has been praised for its quick and efficient service, with one customer highlighting the team's response during an active shooter situation, where they promptly led everyone to a safe room and ensured their safety. While some customers have noted the store can be a bit slow and uncoordinated at times, overall, the Apple Augusta store is known for its knowledgeable and friendly staff, who provide excellent customer service and offer classes to help customers get the most out of their Apple products. The store's wide selection of products and tempting offerings make it a go-to destination for Apple enthusiasts in the area.
Long waits and not sure why you would have to wait 7 to 21 days to get your information swapped? Yet when the staff came around they were very friendly.... I feel that in this day and age, the younger staff should have a little more patience with older people and not be rushed with them.
May 2026
Great customer service but my iPad still isn't working
May 2026
Management and tech support on site here were very professional, super knowledgeable, fun and kind. Fantastic experience - thanks Guys - highly recommend this Apple Store.
