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“Assisted me buying my first truck for my business! Great customer service I forgot the sales manager name but go check him out got me in and out within a hour very patient . Helped me find a cheaper insurance qoute due to me being under 25
Ride past prestige automotive and head to auto credit for a reliable vehicle ! But if you want a lemon do a uturn on 2 wheels and head right back to PRESTIGE”
“Penske parking lot had a solid view of the air strip and they didn't tell us to get lost during the air show. 10/10 would rent a truck here just because of that”
7AM - 7PM
3363 Wrightsboro Rd, Augusta
Truck Rentals
“Louis is the best & he knows his stuff! You probably can't find a more experienced person to put a hitch on your vehicle. You can trust him with your vehicle that it will be safe on the road.
I've seen other reviews mentioning Michelle. Michelle is incredibly sweet and kind- but is hard of hearing. She will not be able to assist with most questions or needs in store. She simply cleans the building.”
“Our experience with Uhaul has been pretty bad since we moved and dropped the Uhaul off, but the general manager Adelina at this location really went out of her way to fix an issue we had with incorrect charges and the wrong date we dropped the Uhaul inputted. I really appreciate all that Adelina has done to help get the issue resolved. She is very friendly, attentive, and helpful!”
“I feel like I was serviced with a happy representative, the entire staff felt friendly and welcoming. At no point did I feel pressured into buying a service I didn't need and yet they all offered them and informed me of everything that goes on. The return process was nice, I didn't accrue any fees because I brushed the box truck out and pressure washed the trailer that I had used for my multiple visits. The refund happened same day for the customary charge while using their equipment. I have heard stories about uhaul in general being bad about hidden fees but this location was an all around good experience. My only concern regarding that was using a truck with a tiny bit of debris buildup along the sides, visible dirt, but their photo upload requirements along with optional user comments, I took pictures, and proceeded and done. When I need to move anything again I would defintely prefer Uhaul from here on. A little dirt shows good working.”
“Ryder closes at 4:00. I was coming from several states away I got there at 3:50 p.m. I was greeted by the lovely Claire. Five star customer service.She was an absolute doll. I was tired and cranky and she could not have been more patient and accommodating. Claire answered all my questions and represented Ryder in the best possible way. I have been to dozens of Ryder locations. I don't recall anyone being a jerk but Claire went above and beyond so thank you.”
Open 24 hours
3515 Wrightsboro Rd, Augusta
Truck Rentals
“This facility was one of the most well kept, well ran and well maintained facilities I've used. My unit is offsite from the main office but both areas are in top order. Ms Kayla P was a joy to work with, very knowledgeable and professional.”
“This was easily one of the best, in-person customer service experiences I've had in a very long time! Both the woman and young man behind the counter were so nice, and helped me out so much! Actually, I was slightly unprepared upon arrival to the store (Amazon drop-off), but they were super nice and helped me print out my shipping labels on site, and took care of everything!! Keep up the amazing work, and thank you again!!Stephen”
“I came in to rent a truck to haul my brand new rims and tires to put on my Bmw 535i xdrive they told me they didn't have one even though the app said this location was the only location with a small truck but no problem I just wanted to accomplish my mission so they said they had a van even though they didn't have what I wanted they still accommodated me and the mission could go foward and plus the employee was friendly and respectful and even laughed at my jokes lol finally I accomplished the mission returned the van everything was a breeze so they earned my business just by being respectful, polite and providing good service it's rare these day so when I experience it I got to let it be known that there are still good people on this planet.”
“Very friendly, but overworked people. I stopped in a day early toget my vehicle checked out and to verify that a trailer was going to be available the next day for pickup. At that time I noticed the trailer was covered with red clay mud on the outside. This was not removed by the time I picked it up.”
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“Outstanding customer service. Branch manager went above and beyond to accommodate when he did not have the equipment originally requested available for the day of the rental.”