Firestone Complete Auto Care in Augusta, GA is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The business is noted for its exceptional, reliable, and affordable auto care service. Customers report that the team is extremely helpful, nice, sweet, and understanding, often fitting people in during packed days. Staff members are praised for being accommodating, providing great customer service, and taking time to answer questions with honesty and integrity. Their knowledge is highlighted, with employees giving detailed breakdowns of needed services and thoroughly educating customers. The manager and representatives are described as refreshingly honest and transparent throughout the repair process. The shop offers comprehensive solutions, including oil changes, brake inspections, engine repairs, and tire fixes, with staff identifying services that other providers may miss. While most feedback is highly positive, noting experiences that will bring customers back, there are occasional mentions of delays and minor oversights during service. Overall, the expert team aims to take care of every vehicle and get customers back on the road.
Michelle was the service manager. Called Sunday morning to get oil change.Gave me appointment right away. Very compassionate with walk-in clients. She was superb and got me out in 40 minutes. Professional lady didn’t try to oversell other services. Will come back.
February 2026
Real good and fast work , they know what there doing!!!
December 2025
Very professional and timely turn around time. Stand behind d their work.
