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“Today i went to the verizon store on peach orchard rd and kenny went above and beyond to help me. Got me set up with home wifi and showed me how to pay my bill online. Go see Kenny 10 star service”
“If you need your phone repaired definitely go here. They were very helpful and knowledgeable. When the initial screen I bought to replace my broken one came in damaged from the manufacturer, they very quickly got another one in and fixed my phone with no extra charge. I'll definitely be returning for any future cell phone issues.”
“Saeed was extremely helpful when I went in to replace my phone after it falling and being destroyed. I can't thank him enough for his expertise and effort. He helped me choose a reliable phone in my price range, and even helped lower my bill! His customer service was the best I've had in a long while!”
“Thalia is AMAZING! She’s incredibly knowledgeable, patient, and thorough. She explained everything very clearly, helped me understand all my options, and made the whole experience super easy. Her customer service is honestly the best I’ve ever had T-Mobile. She’s professional, friendly, and truly cares about her customers. Highly recommend seeing her!”
“I'm not in the habit of writing reviews but I feel compelled to do so after shopping at the Augusta Mall Verizon store. My wife and I recently purchased two new iPhones at this store and experienced exceptional customer service! On separate visits we were helped by Delmont and Tabby. They answered every question we had and helped us find the best plan for our needs. We were impressed by their knowledge and friendliness. Wonderful experience!”
“Tay is the best at what he does I never had someone sell me so many things in less than 15 minutes I walked out with 7 bags my kids thought I went grocery shopping”
10AM - 8PM
3219 Deans Bridge Rd, Augusta
Mobile Phones
“On October 19,2024 I came inside this establishment and brought me a new cell phone. Josue was very helpful, friendly and excelled his expectations in helping me with his great customer service skills!! He is an amazing and outstanding sales representative and Jarinette was very helpful and understanding as well. Thank you so very much for your outstanding customer service and going the extra mile helping your customers with their cell phone wireless needs!! Love you both!!!”
10AM - 8PM
1712 Walton Way Apt.B, Augusta
Mobile Phones
“Tae who is fluent in Spanish is a very helpful and intelligent manager. She understood the problem and knew the solution for transferring phone data--Thanks again”
“Oh my goodness, what an incredible experience upgrading my phone today! Everett was not only helpful but also incredibly knowledgeable, engaging, and insightful. He left such a positive impression—what a genuinely wonderful encounter! Upgrading phones can be a long and tedious process, but Everett made it an absolute 11/10 experience. Thank you for making it so smooth and enjoyable!”
“Very very nice gentleman helped me get some things out of electronics cage, I don't think they even have to help but he was eager to help and he realed me on in to sign up for a Verizon contract Stylus 5G phone because he was just so easy going and funny the whole time I had to wait to get phone activated, which he did actually very quickly for me and the down payment price was great. The monthly payments are high though.”
“The young man that this store was so polite and patient he sold me a phone and transfer information from my old phone which seemed like it took forever but my phone the old one was messed up he fixed it what a wonderful job he did”
“I would like to give 5 ⭐ for service, professionalism, and for doing a darn good job. Carlos is the best! He was kind, swift, knowledgeable, and very professional in servicing me with setting up a phone transfer for three lines, he was even able to multitask in assisting every customer that walked in as well during the busy hours in doing so. Little things like that count and we were grateful for his time and diligence.”
“I have been with boost Mobile for over 12 years now and I've never been let down outstanding customer service down to earth people. And the coverage just keeps getting better thank you boost Mobile for all you do”
“Very professional and nice staff here this store! They’re very knowledgeable. Shut out to Sean and Coby! I appreciate your professionalism and input. Thanks!
FHP
Astro Rhino Beetle”
“I came to this location to get my phone looked at and Terrell stokes and John canty made me feel welcomed as soon as I walked in! I thank them so much for taking the frustration off me that day! This will be the only T-Mobile I go to now because of them!!”
“This review is for Shantel. She was instrumental in my recovering my phone #that I've had for yrs. Professional, expedious, and patient. You rock. Shelly (NY)”
“Wow! What an experience Salexis from store 3355 was awesome! The best customer service I've received in a long time! She is very attentive, knowledgeable and genuinely kind/helpful! The atmosphere was a comfortable setting and she greeted everyone with a smile! She was very professional and I left there understanding my plan and promotions! Job beyond well done!Queen ?”
“Ms. Keyara was super professional and outstanding customer service. Go get your metro needs done at 3240 ask for her. Super fast as well.
I've never given metro complaints but she gets A+”
“I talked over the phone with Megan about issues I was having with my phone. She was knowledgeable and walked me through steps to get it taken care. Great experience!”
“They have really helpful people in here that are determined to make your visit and purchase complete...I enjoyed switching over to Boost and leaving a competitor...”
“The customer service provided by Denae was super awesome! She took the time to answer all of my questions while keeping a very pleasant and professional attitude. I am a very satisfied customer!”
“Krystal was so helpful at this location! Visited the store to have my newer iPhone switched over and she assisted us from start to finish. Very polite while providing great customer service and explained everything she was doing or needed to make the process go smoothly. Answered all my questions. Thank You ?”
“Outsranding customer service by Darius Felix. Highly reccomend. Would be excellent high level customer service. Could fix problem whem Veriz9ns online techs could not. Also could speak English and communicate well. AUGUSTA Ga store”
“Went in and before I knew new iPhone and all of the accessories. It was a great experience, always polite informational and professional. Love going to this store.”
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“Always the best cell phone & pad repair service there is in csra. Very trustworthy and knowledgeable. This time they cleaned our phone. In the past they have repaired cracked screens and replaced batteries. Wonderful service. It’s really good to have someone dependable as our phones are a lifeline these days.”