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“Erin was awesome!!!!! After spending hours going back and forth with people who didn’t know how to fix my issue. Erin ask what the issue I was having. In less then 30 minutes, he had my phone working again. Erin you are the best!!!!”
“If you need your phone repaired definitely go here. They were very helpful and knowledgeable. When the initial screen I bought to replace my broken one came in damaged from the manufacturer, they very quickly got another one in and fixed my phone with no extra charge. I'll definitely be returning for any future cell phone issues.”
“I been a loyal customer with metro for a while now I came to get a new phone Saeed helped me migrate to T-Mobile he was extremely helpful and very knowledgeable he explained everything really nicely for me just pure exceptional service”
“Thalia is AMAZING! She’s incredibly knowledgeable, patient, and thorough. She explained everything very clearly, helped me understand all my options, and made the whole experience super easy. Her customer service is honestly the best I’ve ever had T-Mobile. She’s professional, friendly, and truly cares about her customers. Highly recommend seeing her!”
“Omg! Joshua McLeRoy the account manager saved my butt BIGTIME! I would never have thought that signing up for the internet and phone service would be so easy! Also talking about knowledgeable? He knew so much, he had an answer for everything I asked, and I asked him, A LOT of questions. I would recommend to anybody even thinking about getting service to pop in to the Augusta Mall Verizon store and see Josh, he got me an amazing price too.”
10AM - 8PM
3219 Deans Bridge Rd, Augusta
Mobile Phones
“Lisa was absolutely amazing getting me set up as a new Cricket customer in all aspects....she was very professional...courteous and knew exactly what she was doing....im going back to add 2 more lines with Lisa...for me it was absolutely worth every minute of a hour and twenty minute drive to be able to receive Lisa's services”
“Oh my goodness, what an incredible experience upgrading my phone today! Everett was not only helpful but also incredibly knowledgeable, engaging, and insightful. He left such a positive impression—what a genuinely wonderful encounter! Upgrading phones can be a long and tedious process, but Everett made it an absolute 11/10 experience. Thank you for making it so smooth and enjoyable!”
“Tay is amazing I bought a phone from him and received two free speakers this store offers the best service in Augusta ?????? and I will be returning for another phone for my granddaughter”
10AM - 8PM
1712 Walton Way Apt.B, Augusta
Mobile Phones
“Broke my phone a week ago and needed a new one badly. I didn't know Cricket Wireless had leasing until I came in. I left with an iPhone 12 pro max and I'm very happy that I stopped by.”
“Service was quick and fast, very prompt. Both young ladies were very courteous and helpful. If you like a great customer experience please come to this location here on Walton Way in Augusta Georgia.”
“Very very nice gentleman helped me get some things out of electronics cage, I don't think they even have to help but he was eager to help and he realed me on in to sign up for a Verizon contract Stylus 5G phone because he was just so easy going and funny the whole time I had to wait to get phone activated, which he did actually very quickly for me and the down payment price was great. The monthly payments are high though.”
“Jade gets things done! 2 weeks ago I had to get service for my teen boys' new iPhones they received for Christmas. I was unable to switch the service from their old phones to their new phones at home. I went to the store and Jade was superb! She went through all the hurdles to help us and got the job done gracefully. Thanks again Jade for your outstanding customer service!”
“Very professional and nice staff here this store! They’re very knowledgeable. Shut out to Sean and Coby! I appreciate your professionalism and input. Thanks!
FHP
Astro Rhino Beetle”
“Nicole was a great help with helping me the correct plan for my needs, I will be coming back to this store from now on due to the staffs friendly atmosphere. Big shout out to Luis for assisting as well”
“I came to this location to get my phone looked at and Terrell stokes and John canty made me feel welcomed as soon as I walked in! I thank them so much for taking the frustration off me that day! This will be the only T-Mobile I go to now because of them!!”
“The young man that this store was so polite and patient he sold me a phone and transfer information from my old phone which seemed like it took forever but my phone the old one was messed up he fixed it what a wonderful job he did”
“Clean place and friendly environment. The associates there were very nice and helpful. The price was cheaper there than the other Boost on Tobacco Rd. Activation and monthly plan is all I paid for, phone was free. Thanks for your help.”
“Wow! What an experience Salexis from store 3355 was awesome! The best customer service I've received in a long time! She is very attentive, knowledgeable and genuinely kind/helpful! The atmosphere was a comfortable setting and she greeted everyone with a smile! She was very professional and I left there understanding my plan and promotions! Job beyond well done!Queen ?”
“They have really helpful people in here that are determined to make your visit and purchase complete...I enjoyed switching over to Boost and leaving a competitor...”
“Ms. Keyara was super professional and outstanding customer service. Go get your metro needs done at 3240 ask for her. Super fast as well.
I've never given metro complaints but she gets A+”
“I talked over the phone with Megan about issues I was having with my phone. She was knowledgeable and walked me through steps to get it taken care. Great experience!”
“Had a problem acquiring home internet service. The Store Manager EJ was efficient, understanding and quickly found a solution to get us service. Highly recommend this location.”
“Went in and before I knew new iPhone and all of the accessories. It was a great experience, always polite informational and professional. Love going to this store.”
“Such a wonderful store. The staff is so friendly & professional.
David assisted me & I was in & out promptly. So very knowledgeable. He is definitely an asset to the store. I would highly recommend this store.”
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“Always the best cell phone & pad repair service there is in csra. Very trustworthy and knowledgeable. This time they cleaned our phone. In the past they have repaired cracked screens and replaced batteries. Wonderful service. It’s really good to have someone dependable as our phones are a lifeline these days.”