Residence Inn Augusta is a welcoming hotel that offers clean, comfortable rooms with many home-like amenities. Guests appreciate the friendly and helpful staff, who provide excellent customer service and make visitors feel welcomed. The hotel features spacious suites, including options with two bedrooms and two bathrooms, and equipped kitchens, making it suitable for extended stays. The breakfast bar offers a good variety of food, including eggs, sausages, bacon, waffles, cereal, oatmeal, grits, and juice, which many guests enjoy. While the hotel provides a pleasant experience, some areas face challenges. Ongoing construction has affected the fitness center, which has only four cardio machines and no light weights, and the pool is temporarily closed for repairs. Internet TV services may also experience issues, as reported by guests. Despite these minor inconveniences, guests often mention how clean the rooms are and how the staff's kindness and helpfulness improve their stay. Overall, Residence Inn Augusta is a convenient and friendly place to stay, especially for those needing a comfortable home away from home.
A Memorial Day vacation weekend with the family. The hotel was great and in a perfect location. The front desk clerk Anita was the absolute best person. The only complaint I have is the slow non smart TVs and the bed put my body and back in some extreme pain that is finally going away.
April 2026
Amazing front desk clerk, very attentive and engaging. Great location. Clean rooms. Great restaurants nearby.
April 2026
These rooms were excellent clean quiet and peaceful and front desk was excellent customer service very knowledgeable and friendly thank you for the wonderful stay!!!!!!