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9:30AM - 6PM
650 Dekalb Industrial Way, Decatur
Self Storage
“This is a great and clean spot. Not only is it convenient to get to for us, the management is great to work with! Lee has helped me a number of times and I am glad we store there.”
“Lee was incredibly helpful and friendly! I rented my unit online, but he laid out the red carpet and showed me everything about the facility and my new unit. He is an amazing asset! Thanks for the great service.”
“Sonequa was such a great help! She made the leasing process so quick and easy and explained everything in detail. I really appreciate the great customer service!”
“Today, what started out as a simple task turned into a master class in customer service. I needed to get pictures of some furniture in my mom’s storage unit, but due to a lot of unforeseen circumstances, we ended up needing Dacia to run all around the store, looking for our keys, and Mechelle to break into our unit. These two ladies handled the whole situation with grace, class, and professionalism. Highly recommend this location!!!!”
“This place is the best location I’ve ever been in here in the Atlanta area!Gerald, The Buckhead location is the best customer service by far!I will continue using extra storage space at this Location.Thank you,Ernest”
“Shamil was Great ! she has phenomenal customer service. she helped me with all my questions to my problems. she definitely goes above and beyond i’m so thankful for my experience here at Life storage ! thank you Shamil for making this process so easy .”
“Amazing experience! I’ve been storing for 4 months with no issues. The storage facility is large, clean, and well equipped for whatever you may need, and the store manager Renita is fantastic.”
“I had a most wonderful experience at extra-space. Highly recommend Taraino. Excellent customer service !! I would have given more than 5 stars but it would t let me.”
“I was concerned about the Tractor trailer accessibility, luckily my rig fit. The storage is nice, it's maintained well, and the Manager is super helpful-Mari Durrough, is very PC knowledgeable and got us signed to our unit.”
“My experience with JaQuana was amazing! She knew exactly how to help me with my requirements and was very patient. I will always come to see her with all of my Life Storage needs. Thanks again JaQuana!”
“We moved our items to this storage facility because where we had it stored before they went up in rent $80 after about three months of renting. Life storage increase was about $15 for the initial increase. Much more reasonable. The facility is also very clean and well kept.”
“An ammmazing experience. Thank you so much Ms. Wanda Guidry …… I appreciate you walking me to the unit, showing me how to use the lock, elevator, etc. Such a concierge service had me laughing and all. Thank you so much ❤️”
9:30AM - 6PM
2232 Mountain Industrial Blvd, Tucker
Self Storage
“Lisa is so wonderful she knows her job she is so nice and respectful she stayed late and rented to me that let me know she care about her customers. Best customer service ever thanks Ms Lisa”
“Never had to worry about my items because i could tell that they ran a tight-ship. The personnel there are always professional & friendly and helpful when needed. I am certain that i will need to use them again & i am looking forward to it. Mr Eric Largent has been the person that i have mostly personalized with there and he is very reliable & trust worthy.Thank you Guadian & thank you Mr Largent for the years of reliability.nelson tipton”
“Monique was very professional and courteous. She got me the unit i wanted and was very informative throughout the whole process. As far as the facility goes, everything looks brand new and is in immaculate shape. I’m glad I was able to find this place close to my home because everywhere else seemed pretty ratty.”
“Jonathan and Carley have continued to make my renting experience smooth. Jonathan's professionalism and concern have enabled my transition to be fluid and more manageable. Together as a team, this location functions at high efficiency, yielding consistent proficient results. I truly feel like a valued customer, and not having to worry about my belongings being damaged is a tremendous weight off of me!!”
“Great experience. Great price. Great facilities. Clean. Bright. Plenty of carts. Super secure: code needed to access the parking lot and to enter the building and to operate the elevator. Great staff: LaQuinta and Alicia were both knowledgeable, outgoing, friendly, and reliable! This is our first experience with a storage facility and I can’t imagine anyone doing it any better!”
9:30AM - 6PM
2489 Cheshire Bridge Rd NE, Atlanta
Self Storage
“I have been renting there for my small business for over 20 years and Sarah has been the best manager so far. She has gone above and beyond when we faced unexpected issues. Excellent work, courteous, and professional.”
“Very professional and unbelievable customer experience. Sean was beyond accommodating to our storage needs and timeline. The leasing process explanations given from beginning to end were throughly explained, which eliminated any confusion or miscommunication. The facilities are in pristine condition and security was top tier. Would highly recommend utilizing this company for your personal storage needs in the future!”
“I reserved my storage unit online. I came in and looked at the space and it took all of 10 mins, if that, to get me set up and ready. Sharawn is the person that helped me. She was very nice and friendly and made the process smooth and quick!”
“I just used them yesterday (Sunday) and they were great. Handled everything with care and I didn’t have to lift a finger. They arrived on time and completed the job in less time that I thought it was going to take. I will definitely be using this service again. Thank you both for making my money a very easy process.”
“Ja’Bria and Candy were an absolute delight from the moment we walked in the we were greeted with smiles and when I gave my name they knew exactly who I was as I had filled out an inquiry online prior to my visit. They were both professional, polite, engaging, helpful and thorough. They also added a personal touch in making conversation throughout the process. My friend and I left feeling welcomed, informed and happy with features and condition of the facility itself as well”
“Wow Jesssica was so welcoming on a rainy day literally. The first of the month a day to remember. She handled customers while showing me the unit I got today. Thank you Jessica for every second of your time.”
“I needed to move to a storage unit quickly and they came through in a clutch! Nate Johnston was very helpful and definitely delivered excellent customer service and support during the process. I definitely recommend using this storage facility and ask for Nate!”
“Josh at this location has been super helpful. He is very professional and patient when resolving customer issues. While I'd like to move my storage closer to home this location just provides quality service so I'll be staying.”
9:30AM - 6PM
3345 Medlock Bridge Rd, Peachtree Corners
Self Storage
“Angela is the B??E??S??T??!!! The best customer-focused employee I've EVER encountered (besides myself...lol)!!!! No employee has EVER gone over and beyond for me the way she did. I am truly grateful ??!!! I don't even have family that would have gone out of their way the way Angela did for me. Long story shortened (??♀️): I'm in California, but my storage payment is due in GA. The system won't let me pay on the app, online, or over the phone, and my unit is coming up for auction in 3 days. I call the location of my CubeSmart (Oh, yeah!!!! She actually works at a different location!!!) AND I called them and the call center over 15 times to make the full payment and NOONE helped!!!!? In desperation, my mom who doesn't drive, calls Angela's location and reached a true Angel?. Angel talked to my mom over 30 minutes, but they were unable to fix the online issue. Angel promised my mom she would help her, and she did!!! When Angela couldn't reach anyone at the location either, she told my mom not to worry. The next morning before she began work, Angela DROVE ? over to my CubeSmart, and still no one was there!!!! She ended up going back to her store without accomplishing anything, because they couldn't reach me on the phone ?(I'm in CA, there's a 3 hour time difference?). I called Angela when I got up, and she promised me she would still help me . On her lunch break, she went BACK to my CubeSmart, STILL no one was there, so she ended up taking my payment over the phone, and making my issue GO AWAY!!!!? Their system wouldn't allow her to take the payment for a different location. When she couldn't get anyone on the phone, she made the decision to go over and beyond. To do that for a customer is one thing, but for a person that's NOT even your customer speaks VOLUMES ????!!! Not only does it reflect your loyalty and commitment to CubeSmart's customers, but it is also a direct reflection of your personal character, your integrity, your diligence and more importantly, your heart❤️!!!! She did for me what I ALWAYS do for others, she simply treated me like she wants to be treated. If Angela ever sees this review one day, just know, U ARE AWESOME!!! Ur work ethic and care for people is superb?? and should be recognizedand celebrated !!! I hope u NEVER change!!! God bless you ??!!! U deserve an applause!!!!?????? U are Customer Service Excellence ??? #ItTakesOneToKnowOne?”
“My second time going through a life transition and utilized Walker Mini Storage. Hands down, the best customer service! They truly make you feel at home with their kindness and excellent attitude accoomadating you. Not to mention, they are located in such a convenient location. Storage unit prices are soo affordable as well. If ever in of a storage unit, please ask for Nathan. He will truly work with you, no matter the situation.”
“Harrison and Carly were so helpful during my experiences at extra space. Always in an upbeat mood, willing to happily answer any questions I may have. Every time I need to come on, they help quickly and efficiently!! You have two amazing employees here.”
“Valencia was a great help when signing up for our new storage unit. We appreciate the level of clarity and communication she offered to us as new customers. 10/10 would recommend.”
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“I think the Public Storage property at Brookhaven needs a facelift. My mom has been keeping her things there for a year and the place is a ghost town. It is like pulling teeth to get any on site help.However, I will say the property manager TIFFANY has done a great job helping me handle my account over the phone.She called me the day before Thanksgiving and the Monday right after the holiday weekend to make sure that I was taken care of with price and late fees.TIFFANY is a hard worker and a kind soul. She handles five properties by herself but went out of her way for me. Her customer service is awesome.”