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“I had to ship a bunch of really meaningful fragile items— a medium-sized sculpture, cherished cookware, dinnerware, and more. I was nervous about handing them over, but Jamie assured me he’d handle it and that all my items would arrive safely. I was skeptical, but as Jamie promised, every single item reached its destination intact. Thank you Jamie & team!”
“Latrice was super amazing ! Very cheerful and a great attitude. She guided me expertly through a document I had to fill out and i am very grateful for the help and excellent service.”
“Unnati Patel was very helpful. She assisted me in mailing packages to Ghana. When there was a hiccup in the process. Unnati was able to override the system and get my package processed to be shipped. She also was able to get me in a comfortable price range. Thanks again for the professionalism and speedy service”
“⭐️⭐️⭐️⭐️⭐️
It took me a little while to write this review, but I finally made it — and I couldn’t let the chance pass without sharing my amazing experience at The UPS Store in Toco Hills.
I walked in just to make a few prints… and walked out happy, grateful, and honestly blown away! ? All thanks to Kiesha, who gave me a level of personalized service that’s incredibly rare to find these days.
She didn’t just care about what I needed — she actually helped me enhance the look and feel of my prints ??️, paying attention to every little detail. Her kindness, her energy, her passion for what she does… everything was a 1000 out of 10! ?
Kiesha made me feel right at home ? and treated me like more than just a customer. She’s not only excellent at what she does — she’s exceptional with people, which is what truly matters.
Thank you, Kiesha — I’ll absolutely be back! ??”
“Fantastic and super quick service! This was my first time printing anything, and they were incredibly helpful - even able to accommodate my same day request! I’ll definitely be back for all my future printing needs!”
“I was there, talking about DHL service to see if I could do that, Steve was good at his work and answered all my questions however the store hours were to 6 pm but he stayed with me and he is really positive and professional”
“I had an amazing experience with DHL thanks to Kinaya! She went above and beyond to help me, and her professionalism and kindness stood out immediately. She was patient, knowledgeable, and made the entire process smooth and stress-free. It’s rare to meet someone who truly cares about their job and the people they’re helping, but she absolutely does.
Thank you, Kinaya, for providing exceptional service. DHL is lucky to have you!”
“I have never once written a review but Muhammad was so great! He was able to help me print the labels for my wedding cards and was so helpful with what other things I could use the store for to print stuff for my wedding. Best UPS Ive ever been to”
“This place is an awesome one stop shop for any shipping needs! Way quicker than the Post Office. You just walk in and have the option of UPS, FedEx, USPS, DHL, etc. It’s user friendly to be able to compare pricing and delivery times between all the options. Brandy and Sam are great!”
“I have used this location and beyond the best for customer service . All these employees are exceptional with their willingness to go beyond to help all their customers. Thank you all!!AGrant”
“Reagan and Faulkner were very patient helped me fill out my money order. Their kindness knows no bounds. They greeted me at the door, accommodating all my needs for shipping, and even wished me well. Of all the ups stores I’ve been to. This is the best! Great work everyone.”
“I don’t know where the original crew is (Eddy and the usual gang) BUT PLEASE BRING THEM BACK ASAP!!!!
These newbies aren’t cutting it for a high volume location! The store looks like a circus. They aren’t efficient in servicing guest timely or with accuracy! The old crew gave excellent, skillful and timely service that while ensuring customer care!
Edited and Update: after learning the store expansion to a new location and having to divide the dynamic team between both stores, I must say they are working hard to regain their proficiency with delivering great service while working in some of the newbies. Overall this location is still my favorite.”
“I went in to mail a letter. Tamara was about to ring me up for postage cost. Then she said the machine wasn’t working properly and opened her personal wallet to give me a stamp she had at no charge. I felt bad taking her stamp but she insisted. What a kind person and phenomenal customer service. Thanks again Tamara!”
“I love this store! Very clean and efficiently operated. Persia assisted me, along with a big smile and was very helpful. She certainly is an asset to your company!”
“The owner Camille was so helpful and very accommodating, really quick, and had an amazing personality. I will definitely be going back here for all my printing needs!”
“Went to drop off a return and the customer service was great! I believe the person working was called Jerry and he was very nice and cool! He also had a nice playlist, great taste in music!”
“I got here OMG coming from another place where I did my notary public the first time at Jonesboro and the notary public messed me up by alterations that makes DMV rejected my papers but coming here very friendly two beautiful ladies and their professional display of knowing their job is outstanding go there for your mail services and notary requirements. What are you still doing if you are in downtown you need to visit this place !”
“The Staples Print Staff in Tucker, GA on Huge Howell RD. Are amazing! Their knowledge and know-how far surpasses any other stores of this type that I've ever done business with. And there have been quite a few but, no more. From now on; all my printing is being done there in Tucker. Master Minds at work there!”
“Mr. Kenneth was incredibly helpful and friendly. The store was very organized and orderly. All these years in the area and I never knew all these services were available here. I will definitely be returning! Thank you for the great experience.”
“The team here is amazing!
They are incredibly efficient, handle multiple tasks at once, and still provide excellent customer service – every single time I’ve been here. Truly impressive and always a pleasure to stop by”
“The staff was professional and kind. I got through the process which was very quick! The price was reasonable and well informed up front. I highly recommend it for anyone who wants to ship things back home!!!”
“This place is so needed in every community. The customer service,the patience,the willingness to help ,and choosing to keep a smile i recommend this place 10x over”
“Krystal went above and beyond to help me with a last-minute document print. She was incredibly friendly, attentive, and made sure I had everything I needed right away. Her quick action and kindness truly saved the day! Thank you Krystal!”
“I mistakenly selected the wrong location the female in charge explained how to Cancel and do a new return request to Amazon; while preparing to close the stop in 20 minutes. Hurry?”
“I love this store. It is always clean organize the employees are polite efficient quick to respond and know their business also has a kiosk machine that you can just scan your Amazon returns. Get a receipt, dropping it in a box and go.”
“I ship frequently for work, and this location is always reliable. Rarely any long lines, and the staff is friendly and efficient—especially Corey, who always provides excellent service.”
“First time at the Clarkeston FedEx location! The customer service was superb! I think ? the young man that helped me went out his way to give great customer service!! He helped me with loading and uploading my merchandise!! I definitely would go back again!”
“Friendliest people you will meet. They will answer any question, very patient, and will make you feel welcomed. I always choose this specific location solely for the customer service experience”
“We came in for a notarization, and unfortunately there was an error on the notary-specific page. We came in with a new set of documents and no proof of the issue, and they handled the situation with ease, covering the new notarization quickly and free of charge.
On a regular basis, they are quick and pleasant for any shipping needs!”
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“I had an outstanding experience at this UPS location thanks to Devonta Stevenson, the General Manager. From the moment you walk in, his positive energy is contagious. His smile truly lights up the entire store. The store also smells amazing which is weird and also cool at the same time.
What impressed me most was the personal care and attention he gave to each and every customer. He took the time to be informative, patient, and genuinely kind, making sure everyone felt heard and helped. It was incredible to watch people come in clearly stressed or upset and walk out smiling simply because they interacted with him.
Devonta sets the standard for exceptional customer service which seems so rare these days. His attitude, professionalism, and warmth create an environment that makes a real difference. Great job, Devonta. UPS is lucky to have you!”