“Really great experience, ignore the negative people. They haven't been to any of the other phone stores apparently! The level of service they provided with just some of the WORST most ENTITLED customers I've ever seen was amazing! They were very, very busy and some of these older people were talking to them like dogs even though they did an amazing job. Makes me ashamed of my own generation to see such behavior! They were so patient and knowledgeable.”
“Thank you Michael for going above and beyond to assist my grieving grandmother with transferring her deceased husband’s account into her name. After a very frustrating experience at the Cornelia location, where she was repeatedly sent away and told to call customer service, Michael treated her with kindness, compassion, patience and understanding.
He took the time to listen to her, explain everything clearly, and actually help her instead of making her feel like a burden. What may have seemed like a simple interaction meant so much to my grandmother during such a difficult time.
Thank you Michael for showing what exceptional customer service looks like. We truly appreciate your kindness and willingness to help!”
“I worked with Stone when picking up my new phone. He was extremely personable, hilarious and kind. He made the process of picking up my new phone a breeze even when faced with technical difficulties. I'm so happy that I brought my business to AT&T because of the level of expertise and care I received from this store.”
“I had problems with my Pixel phone and received a replacement phone. Still had problems so I went to the Verizon store. Jennifer was the main salesperson who helped me and Megan is the manager. I received professional support and Jennifer worked to find me the best deals on a different phone. Appreciate their expertise and I left very satisfied.”