U-Haul Moving & Storage at Box Rd. offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers can also access portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane, as well as make online reservations. The overall service at this location has been mixed. Some customers have experienced excellent customer service, with friendly and informative staff members like Maurice and Michael F. assisting them. However, others have faced challenges, such as poor staff coverage, especially on weekends, and issues with reservation tracking and availability. One customer had a positive experience with Jenn, who was able to resolve a reservation issue and find a suitable trailer for the customer, despite an initial report of unavailability. However, another customer was dissatisfied with the lack of gas in the rental truck, which resulted in them spending over $100 on fuel. This customer has stated that they will not rent from this location again and will not recommend it to their family and friends. Despite these mixed experiences, U-Haul Moving & Storage at Box Rd. continues to provide a range of moving solutions to its customers.
Great experience, Lisa was a pro and thoroughly explained the trailer!
February 2026
I can think of nothing to be improved Thank you
February 2026
Man whoever the guy behind the counter speaking to us was, he killed it. He was cracking jokes, helped us attach the trailer to the hitch, super respectful, bro needs a raise for his above and beyond customer service.
