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“3/1 @ 2 pm - I needed to exchange a pair of Crocs and dealt with the most polite, informative and helpful staff. I will return to this location for future Croc purchases.”
“Good place for shoes and boots. . . I bought two pair of shoes for 100$ . . Seems like a good deal but expensive. . . Quality of the shoes are good and has lot of collections”
“Thank God Kieth is there. The company is lucky to have a manager like that because if he hadn't fixed our issue we would not have gone and spent a lot of money again for back to school clothes. Because of his assistance we will continue to shop here.”
“I have been wearing SAS shoes for many years , great arch support and comfort , gotta take care of my dogs!! I had a pair on when I went in and Jed showed me identical in size and width , so off to checkout ! I said I hate spending that kind of money on shoes and he told me there was 25% off , so I bought two pairs and saved a bundle , walked out smiling , thanks jed”
“Libby was absolutely amazing!! She saw how upset I was after receiving “help” from another associate and offered to help me. She stretched out the calfs of the boots and answered every question I had, even gave me tips and tricks to keep my boots clean and comfortable. Had the best customer service experience with her and loved how she connected not only with me but with my baby. 10/10 recommend getting helped by Libby.”
“Best customer service ever! Me and my wife entered the store and we were immediately greeted with smiles. Cayden was so sweet and welcoming, as soon as we walked in she immediately got to work trying to help me find shoes that would be most comfortable on my feet. Another employee Ben also came to help and together they helped me pick out an amazing pair. As I was checking out another employee named Paris overheard my need for comfortable shoes and informed me on how socks can really affect someones comfort in a pair of shoes. She recommended the perfect pair for a good price and even convinced my wife to buy some too. I have never felt the need to leave a review but after my experience in this Journeys I couldn’t help but feel compelled to do so. I will be returning after today”
“I unfortunately do not remember the manager that assisted me but he was absolutely wonderful! I was with my husband looking for work shoes and the manager (black gentleman in glasses) was quite to helpful! Even suggested we download store app for additional savings.”
“A bit of a hike from where I live so I gave the store a call to make sure it was worth the drive. While the product selection is limited being an outlet store Xiomara took time to check inventory for multiple items to see if what I was looking for could be in-stock when I arrive.”
“The store is nice and they have a select variety of Nike apparel, I figured they would've had a bigger selection of choices it being the Nike outlet. The guy that cashed us out was really nice and his personal collection of shoes were very nice as well”
“Very busy during the Holiday shopping. Excellent prices, an array of 'outfits' for the whole family. Friendly establishment, Veterans Welcome, police Presence in this entire area. Worth a Look', thx.”
“We were able to find lots of options and sizes. Lynzie was incredibly knowledgeable, kind, and proactively helpful. I'm providing this rating because of her specifically. Amazing Associate.”
“Been shopping at this location for years. Always a great selection from dressy and casual to tennis shoes. The store is located in the Tanger Outlets. Plenty of parking, handicap spots and electric vehicle charging stations. Inside the store was organized nicely. The employees were friendly and helpful. There is a public restroom just down from this store. Rack Room Shoes is the first place I always go to when I’m in need of shoes!”
“One of the best quick shopping experiences I had in awhile! Walked in and was greeted by the manager Jana. Told her what I wanted and in no time I got the shoes and right size I wanted, quick purchase and friendly service. Definitely coming back soon for more future purchases! Thank you!”
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“I was visiting Georgia from out of state and had forgot my belt. So I stopped at this location and was genuinely shocked by the amazing customer service from the associate. I’m sorry I am not 100% sure of her name but I believe it was China. It was the afternoon hours of 03/28/2026. When I came inside the store she was assisting a customer and giving 110%. I haven’t seen that kind of sincere customer service in many years”