BJ's Tire Center is known for its excellent customer service, with staff members like Nathan B. and Amanda receiving high praise from customers. Nathan's professional approach helped a stressed customer in need of tire assistance, ensuring they would return for future services. Amanda, the assistant manager, went above and beyond to help a customer locate a sold-out item, even offering to pick it up herself after delays. While some customers have expressed concerns about the high prices and quality of produce at BJ's, they appreciate the affordable gasoline and the availability of coupons. Overall, BJ's Tire Center stands out for its dedicated and helpful staff.
I was in a real stressful bind and brought my vehicle in. Nathan B. was incredibly professional and really saved the day. Excellent customer service, I will definitely be back for all my tire needs.
May 2019
They're not too busy, they have good prices, and they do a great job. They've used an actual torque wrench on my lug nuts every time, so I respect them for that. They were also willing to help me close to closing time - a lot of places wouldn't have done that.
