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“This UPS Store always delivers for all my printing needs! The store manager, Dipen Patel, was able to print some marketing material for an event with very short notice and he did an exceptional job! I recommend them for all your print jobs and more!”
“Went to the new location ups store on sugarloaf pkwy by public’s for the first time I had a good experience and the worker was very helpful made sure I was taken care of.”
“I thank God for Syed help me in the store and his hospitality is great I will go and see him again so he can’t help me again thank you may God continue to bless you ?????”
“Bought a new mail box cedar post along with an XL mailbox. Needed someone with experience to make sure the hugh mailbox was securely attached. Called Chris at Southern Post. He did a fantastic job. First for safety he has gas lines checked and marked. Then added cement to make sure post was well established in the ground. He even brought extra things he knew he would need to adequately secure such a large mailbox to the wooden cedar post. Very pleased with his professional service. And it’s always good to deal with local establishment companies.”
“Always so kind and efficient, all the staff is amazing in customer service and the products exceed my expectations every time! I recommend them to everyone I know and would not go anywhere else!”
“Great customer service. Always greeted upon walking in. All of the employees are helpful and knowledgeable. It's my neighborhood UPS store so that makes it even better.”
“The owner, Jim, is the greatest. Our daughter is starting at UGA and we are out of state. There were no good options in Athens to ship dorm essentials in advance of her move. We reached out to Jim since his Pak Mail location is located roughly halfway between Atlanta and Athens. He allowed us for a nominal fee to ship whatever we needed to his store (i.e., Amazon, Target, etc.) and then he kept it in a safe and secure manner until we arrived last week for the move in. Jim went above and beyond for us. Our flight was late and by the time we reached Lawrenceville, his store had been closed for several hours. However, Jim graciously agreed to come back to the store after hours to allow us to pick up all of our boxes. While it must have been intrusive on Jim's life to assist us, he did it with a smile and positive wishes for our daughter's move to Athens. We cannot thank Jim enough for his help. I highly recommend Jim's Pak Mail store to anyone including future out of state UGA students who find themselves in the same predicament as us. Go Dawgs!”
“Pak Mail in Lawrenceville is amazing! After a trusted friend highly recommended them, I had them pack and ship my late parent's Chinese porcelain dishes. It was a huge set of 80+ pieces, priceless and irreplaceable. Ashley and the other employee there packed it with extreme care, and not a single item got broken. I also got a very fair price for shipping overseas. AMAZING! I can't thank you enough, Ashley at Pak Mail. I would trust you again in a heartbeat.”
“Loved the experience when I came through the door. All smiles and ready to help. Also the vibe in the store was nice and calm. Will definitely be coming back soon for my mailing needs!”
“The hours are great, I can access my PO Box 24 hrs, I do not have to worry about my packages being delivered AND cheaper than my box at a different location that’s less convenient! Winning!”
“Every time I visit the UPS Store “#4611” I receive a warm greeting from the employees, it really means a lot to me, makes me feel comfortable and confident about my packages”
“Just had to go in and have something printed for me and help with a return. Lalita (sorry, I'm probably spelling it incorrectly) helped me. She was very friendly. Very efficient. Was able to quickly answer every question and guide me through every step. The store was very busy and yet she took her time and was incredibly pleasant to interact with. Thank you for your help and making the experience seamless and smooth.”
“Patrick is the absolute man. He’s personable and always so helpful whenever I come in. It’s not even the closest UPS Store branch to me, but I come to this one because he really takes pride in what he does.”
“OMG. such a beautiful environment. the lady “i forgot her name sorry” she was absolutely amazing in her customer service, micro managing, multi tasking, and also making sure your inquiry was handled correctly. if i ever need anything, ill go out of my way to this store specifically just so she can assist me. 11/10 ups store. best one ive been at ever tbh”
“I went to send a few things off and Jessica & Peete were very helpful. They both greeted me with smiles and kept them throughout my visit. Very professional and helped me to print out and ship out what I needed. Would definitely visit again.”
“I do not understand the numerous low ratings for this UPS Store. Every time I have dealt with them, they have always been cordial, professional, helpful and efficient. I am very pleased with the service I receive each and every time I've used this store. I've never had a negative experience. Keep doing what you are doing!”
8:30AM - 4:30PM
1911 Grayson Hwy #8, Grayson
Mailbox Centers
“There are two young men that work in this UPS store that are brothers and they are amazing. The old owners were rude and made you not want to patronize their establishment. No more - they appear to be gone and possibly new ownership because I am greeted with a pleasant smile and gracious attitude everytime I go in this establishment now. Kudos to these two young men for their diligence and hard work. It is not going unnoticed.”
“I just came from this UPS store store number 7028 and it was one of the best customer service experiences. I've had five stars. I came all the way up here to Hamilton Mill from the Dacula village stote, I would give you the store number if I had it but the lady that refused to give it to me, I will now make this UPS store my UPS store of choice. Thank you for the great service.”
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“They were nice, expediting service and beyond helpful. Offered to tape up box and provided a receipt for return. A different ups location on covington ga was polar opposite experience”