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“If the ongoing service is anything like the move in process, I am so i'm very glad that I found Prime Storage in Acworth, Georgia! I was a little unsure at first when I walked in and there didn't appear to be anyone in the building. When I touched the kiosk, Dee came on the screen, and she helped me work everything out. I had booked hourly movers and didn't realize that I hadn't already signed the papers before I could get into the units, and she obligingly gave us a temporary code so the movers could get started while I finished the paperwork with her. She went above and beyond to help me find an additional unit that we unexpectedly needed and made everything as painless as possible. She even merged all of my accounts and fixed my misspelled information (whoever originally took my information spelled a lot of things incorrectly with my paperwork across the units so there were issues when we were trying to look up the accounts) so next time I try to access anything, it would all be in one area and not three different locations. It's so nice to speak to a real person who understands that you are also a person who has real feelings. Dee is one in a million. Everyone should be more like Dee. I want to be Dee. Go Dee!!!!”
“Nice storage units. It was really easy to get a unit. I called and less than 10 minutes later I had it set up and got my information I needed. No issues getting in, and the units are nice and clean. They have several sizes to choose from. Prices are good.”
“The storage space is secured. Additionally, when I had to payment changes the customer service person was very professional, as well as courteous.
Thank you!”
“Steve was very friendly and helpful! My unit was clean when I got to it, and it stayed pretty clean over the 7 or so months I was renting it (no small animals getting in, and not many bugs inside). I was mistakenly charged for the next month after I'd already emptied out my unit, but he made sure I got my refund quickly after I reached out.”
7AM - 7PM
3357 Charles Hardy Pkwy, Dallas
Self Storage
“I arrived 10 minutes before closing time and Fozzy treated me like it was 10 minutes after
opening time he was awesome and knew his job very well not counting the customer skills
he has taken the time to answer all of my questions he is an asset to your company”
“I had a terrible experience with a previous company when it comes to pricing and hidden fees. Being quoted one price, seeing multiple prices on the website, and then when I arrived with all my things to be stored, I was quoted 5 times as much - for admin fees, mandatory insurance, and a lock among those prices - on TOP of being told their price would jump up 4 times as much at any moment so I needed to pay for multiple months up front because. When I called Storage Depot, I immediately asked them about any extra fees or anything that was not listed on their website. They were able to ring me up over the phone and tell me exactly how much it would cost for me to rent a unit. I then went online and paid! It was that easy! No admin fee, no mandatory insurance, and I got a free lock! They were very kind and helpful also. It's also handy because I can unlock the gate and my unit with my phone and the price was great. They do have a security fee, but it's only $5 at this location. I'd recommend them to anyone! ?”
“I was very pleased with the friendly, helpful service we received at this U-Haul rental site. We were able to get our rental trailer quickl;y and easily. They were able to process the rental and hook up the trailer in a very short time and were excellent explaining everything. The trailer worked great hauling from Powder Springs, GA to Shakopee, MN.”
“Absolute saint! Bigger units for lower rates. Extremely personable excellent customer service. Always clean property. If there were more than 5 stars to give, I would!!!”
“Friendly, secure place to keep all the extra stuff you don't really need but can't bring yourself to throw away.just like everything now days , should be a little cheaper.. with deals for multiple units?”
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“I cannot express how happy we were with Rock Solid Storage. We had a unit and prices were always comeptitive and no huge surge in pricing as I have seen with other places. We just canceled our unit as we moved to a bigger place so we no longer had a need for the unit. Canceling was super easy and they also reached out to us to remind us to confirm our cancellation before the next billing cycle to prevent paying when we did not need the unit. If we need a unit again in the future we know where we will be going!”