Delta Community Credit Union receives consistent praise for its excellent customer service. Multiple reviews highlight specific staff members as being knowledgeable, helpful, patient, and efficient, ensuring members get the proper information and are assisted quickly. The service is repeatedly described as outstanding, awesome, and pleasant, with courteous staff contributing to a very positive experience. Members note that the Decatur branch is spacious, airy, and comfortable, with the convenience of free parking. The credit union is commended for making the process of setting up new accounts, including checking, savings, and auto loan refinancing, easy and straightforward. These positive in-person visits reaffirm members' satisfaction with their banking relationship, complementing the credit union's online services. The overall sentiment confirms a reputation for thoughtful and efficient service in a comfortable environment.
Latrice was very helpful and knowledgeable. She was able to provide advice and great service extremely professional as well. Been banking here for over 10 years and this was the best experience I have ever had.
May 2026
Great customer service and answered all of my questions!
April 2026
Ike was a big help in getting my loan for a recreational vehicle loan. I also hit him with a refi.on my van, and applied for a credit card. This was a lot to do at one time but Ike did it in no time like it was a walk in the park. So...thanks Ike I had a good experience working with you and appreciate you getting it done.
