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“With a little bit of work, Jairus got me right with a new iPhone 17 Pro Max upgrade AND saved me money. I got out of there in a decent amount of time and with good service.”
“Ryan was very helpful, courteous, full of information, listening and understanding skills to help the customer to the fullest extent. He has all the answers. You have to have patience for this kind of service. I would give him& the location five stars. He caters to all groups of people. Thank you raayan”
“Excellent service ! No stress, professional and timely, very nice customer service and clean waiting room. Very helpful for my next visit as well! Thank you both for your service I really appreciate it! Price was reasonable given today’s price increases on things. ?????”
11AM - 7:30PM
4525 Glenwood Rd Suite J3, Decatur
Electronics
“I was in the Glenwood Flea market looking to make some copies (print a page). Leia from this shop offered to do it. I cringed initially at paying $1.50 per color page. I guess we can all just blame the "covid clown show" for all the price increases.
Anyways she did it no problem. Just email docs to her. Glad to support a respectable, black owned business.”
10AM - 8PM
2375 Wesley Chapel Rd #4, Decatur
Electronics
“Monica is absolutely amazing.when I walked in she was displaying the best customer service ever seen in a long long while. You could tell the customer needed extra help, and she was so patient and passionate. And because I was only making a payment she offered to help us (myself and others) at the same time. She needs a raise. I hope you guys at Cricket is treating her good. And let her know that her customers absolutely love her.”
“I love this store...I came from across the world just because of the customer service. Ella was amazing and I will be back soon!
You want regret purchasing here.
C.”
“I absolutely have to share what an incredible experience I had this location!! I drove 5 miles out of my way to come here because the customer service at the Lavista Road location was so bad. Christian was an absolute pleasure to work with! He was ready, willing and able to help me with my needs and even managed to upsell me some items. I will drive out of my way to come here again!! Well done Christian!!”
10AM - 7PM
2556 Wesley Chapel Rd, Decatur
Electronics
“Polite Incredibly professional. Business done the way he does business w professionalism, integrity & kindness is rare in this world so if you're looking for someone you can trust to do business with in the Atlanta/Stone Mountain/Decatur area you can definitely get that here! We will definitely be back for all our Electronic & Phone servicing needs. Thanks Tevin for your assistance today!”
“Jimmy is amazing! I ordered a radio for my car and the wiring wasn’t compatible. Jimmy managed to figure out a way to make it work, which I’m very thankful for because it’s been difficult trying to find a replacement that actually fits where the previous radio was. I showed up without even calling assuming he would tell me I needed to order something else and to come back another time, but he made it work and had it installed in less than an hour. The price was great and he was super friendly. I would definitely recommend this place and Jimmy!”
“The customer service here is elite top tier they helped me with all my questions & needs I rate this location a 10 out of 10 my only concern/ issue is the interest rate is thru the roof but that’s my only issue wonderful place overall outside of that I recommend it to others that are in need…”
“The young girl with the scarf I think her name Didi was real nice and beautiful. She help me get a tablet. Come here y'all if y'all want good service for real”
“I had such a great experience with Toni at T-Mobile! He was incredibly kind, patient, and genuinely helpful from start to finish. Toni took the time to answer all of my questions, made sure I understood everything, and went above and beyond to make the process smooth and stress-free.
It’s not every day you come across someone who truly cares about providing excellent customer service, but Toni definitely does. I really appreciate her professionalism and positive attitude—she made my entire experience a great one!
Thank you so much, Tony!”
“I just went in there a few days back for a used cellphone transaction. Let me tell you.., if you haven't been to this location in the past few months..., things have changed drastically.”
“Was having phone bill issues and when I came into the store I was helped immediately. All my bill issues were fixed in such a timely manner and was so appreciative of the help. This is my first time with Verizon and I am seeing a bright future.”
“Markela and Mario were absolute gems! I was so indecisive and being a huge pain. They told me I wasn't though. They were patient and very understanding and helped me get the items I need even when they didn't have it. Thank you 2 so much.”
“Listen , I have had a hellllll experience trying to port my number to Metro but April made the experience so worth it . She did not allow me to leave until we had answers on why and what to do next to get my daughter’s phone activated . She helped tremendously and she literally didn’t have to . I spoke to over 5 representatives and saw 4 reps IN STORE & not one of them seemed interested in truly helping even after one of them created the error in the first place . April showed genuine care and concern and she is the only reason I will be continuing my port / service . Thank you so much for your time , your service , your wealth of knowledge , patience , & genuine care .”
“The customer service was outstanding. I went in looking for a certain thing and they were able to help me without attitude. And I loved it because the way my attitude set up. God knows what he was doing. But I must say they were outstanding Eric was amazing and also the store manager she was outstanding.”
“I am delighted that I finally was able to purchase a new phone on this day! There were maybe 3-4 ppl that was in front of me. But the wait was only maybe 10-15mins. The associates did wear masks and kept respectful distances. They were friendly, able to multitask sufficiently and patiently answered all my concerns. My sales rep. Was Samantha. She was through with my initial meet to the end of the sale. I recommend her because she was the only one that helped. Shout out to the Store Manager listening and being supportive for both me and her. I will recommend this Tmobile because you are in and out in a reasonable time. Also they do actively listen to your concerns about your account. When I am on this side of town, I will stop by if I have any phone/account concerns. The only thing I wished they had were kiosks to pay your phone bill. Other than that Keep it up the Good Work Tmobile Store #9031!”
“I was very satisfied with the service I received. I bought a new phone and I was helped right away, they are very professional and I appreciate being treated so well.”
“I want to commend George, the manager of your Decatur, Georgia location. I am a senior citizen who is not very computer literate. However, George has not only helped me every time I have come to the Decatur location, he has been very patient with me and walked me through the computer processes that I did not understand.
He is a very good reflection of the type of managers that Verizon hires. I give him a Five Star rating!”
“Friendly staff that really cares about their customers. Sandra assisted me and addressed all of my concerns as it was my first timing using a pawn service. I would highly recommend coming to this location!”
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“Thank you beautiful ladies; today i had the worst experience at another metro, luckily i came down here and these wonderful ladies helped me out and made me feel welcomed and heard!!! truly appreciate yall for helping me . this is my main location ill come to for help!!!”