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“With a little bit of work, Jairus got me right with a new iPhone 17 Pro Max upgrade AND saved me money. I got out of there in a decent amount of time and with good service.”
“Siraj and Jehad are the BEST. The both of them are very patient and knowledgeable and willing to help to make sure you are satisfied and understand everything about your phone and service.”
“I absolutely have to share what an incredible experience I had this location!! I drove 5 miles out of my way to come here because the customer service at the Lavista Road location was so bad. Christian was an absolute pleasure to work with! He was ready, willing and able to help me with my needs and even managed to upsell me some items. I will drive out of my way to come here again!! Well done Christian!!”
“I had such a great experience with Toni at T-Mobile! He was incredibly kind, patient, and genuinely helpful from start to finish. Toni took the time to answer all of my questions, made sure I understood everything, and went above and beyond to make the process smooth and stress-free.
It’s not every day you come across someone who truly cares about providing excellent customer service, but Toni definitely does. I really appreciate her professionalism and positive attitude—she made my entire experience a great one!
Thank you so much, Tony!”
“Lauryn (sp) was absolutely awesome and helped my college freshman daughter get her phone set up and had us back on track in under 15 minutes tonight! She's a total superhero, and we had a 5star experience at this store because of her professionalism, humor, and kindness!”
“Quick , easy, no hassel, just give Information to the first xfinity team member that greets you at the door. Oh an please be polite, because they all were very polite. How about them birds?...”
“I want to commend George, the manager of your Decatur, Georgia location. I am a senior citizen who is not very computer literate. However, George has not only helped me every time I have come to the Decatur location, he has been very patient with me and walked me through the computer processes that I did not understand.
He is a very good reflection of the type of managers that Verizon hires. I give him a Five Star rating!”
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“Excellent outstanding service, Devon is the best associate he really should run the place. I have never received such good customer service in my life. They are lucky to have him He should be promoted in every way!!”