U-Haul Moving & Storage at Covington Hwy offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, and self-storage options. Customers appreciate the easy same-day reservations and flexibility with equipment. While some reviews mention issues like unexpected fees and truck conditions, the overall customer service is praised. Staff members are described as professional, knowledgeable, and friendly, making the moving experience smoother. Many customers highlight the helpfulness of the staff, especially one representative who turned a frustrating situation into a positive one. The location is noted for its cleanliness and ease of pick-up and drop-off. Overall, U-Haul at Covington Hwy is recommended for its excellent service and reliable equipment, making it a go-to choice for moving needs.
The representative that assisted with my pick up was a pleasure to work with. I was greeted with her bubbly personality, knowledge of the rental & return process was clear and concise . The location was clean and easy to find .
August 2026
I have uses this location many times they always gives excellent service and always try to help you as best as they can. Thanks and keep up the great work.
August 2026
The young lady was very pleasant, informative, and professional. Third U-Haul storage in that same day the first two was terrible.
