Verizon's Douglasville store provides a range of mobile and 5G home internet services, with convenient options for in-store appointments and online orders. Customers appreciate the helpfulness of the staff, with several reviews highlighting the exceptional service provided by employees like Taylor, who made the trade-in process easy, and Danielle, who showed patience and support during technical issues. Many customers noted the friendly atmosphere, even when visiting close to closing time. However, there was a concern raised about a credit card issue that was not resolved in-store. Overall, the store is recognized for its knowledgeable and accommodating staff who strive to assist customers effectively.
I VISITED CHAPEL HILL LOCATION AND THE REPRESENTATIVE I THINK HER NAME IS KAI WAS AWESOME VERY WARM AND WELCOMING AND VERY KNOWLEDGEABLE
December 2025
went in for a phone upgrade and to add a phone line we had help from i believe her name was Nabria? i couldn’t really catch her name but she was super helpful and nice had no problems at all
September 2025
I came in needing assistance with my Apple ID password, Mahari spent so much time trying to help me.. she went out of her way to fix the issue. She was knowledgeable and friendly, and also empathetic and understood the frustration! She was an absolute jewel!!! Excellent Customer service! 👏🏼👏🏼👏🏼
