Department Stores in Duluth, GA

“This store was heaven. From Japanese candies to snacks and cosmetics. It can be hard to find this variety of Japanese product and now there’s an additional stores absolutely loved it, but it is busy!”

“If every business would use the customer service model of this company the world would be a better place. When I think of this company I use the 3 "P's" in this order... People, they are the kindest service people in retail, Product, constantly introducing new items at a, Price, the average person can afford. Obviously management got the memo, as a customer we have the power too shop any where. I had a SAMS card for several years, nothing wrong with SAMS, in my opinion they just are not COSTCO. I have had A COSTCO CARD for 5 years now, 2 years ago we upgraded to the next level card and as the manager promised it would pay for the membership and it has. Reason for the post is in the last year we have had 2 very interesting things we have watched develop. We shop 2 stores, Lawrenceville & Duluth (we call the mall store) 3-4 times a month. Lawrenceville last year in front of us was the RUDEST SHOPPER, she said it was her husbands card, and her credit card did not work, and it was in her opinion the stores fault. Honestly, this was one of those "YOU SHOULD BOW TO ME WAIT ON MY EVERY NEED" shopper was a JERK. The lady (I DO MEAN LADY) working the register and the man helping her were ROCK STARS. They slayed the DRAGON with service and kindness. They were so polite and did everything but pay for her purchase, and she stormed off. When I got up to the register after a long wait, I chose to wait to see what the DRAGON was up to. I looked at the LADY and stated HOW DARE YOU GIVE THAT PERSON SUCH GREAT SERVICE and we all laughed. DULUTH a very SENIOR CLASSY LADY was having issues with her credit card and she had (aprox $120.00 in grocery items) and only $65.00 in cash. I thought that she was going to cry, she kept apologizing. The Gentleman assisting and the cashier told her THIS IS NOT A PROBLEM, they apologized too those of us in line and turned their attention back to the Elderly Lady.. They asked what she was fixing for dinner, and rang that up, what's for tomorrow, they pulled that out and rang it up. They asked if there was anything else she would need for the next few days, and rang those items up. The register dude said that will give you a few days too get your credit card fixed. She offered to put the other items back and the assistant said "I GOT YOU, MY PLEASURE...SHE LEFT WITH HER DIGNITY IN TACT. I know I am a few years from being that lady. THIS goes way beyond customer service. This was KINDNESS and that is why I listed PEOPLE 1st. Great job, BETTER PEOPLE”

“A nice gas station! Wasn’t busy when I was there and moved quickly. It’s tucked back in an interesting spot for sure, but I didn’t mind it too much. Was still easy to find for me!”

“This place is Clean and Organized. And honestly this says a lot. I went to the other clothing stores in the same plaza and it looked like you were at a thrift store, but tjmax had it together. I appreciate that so much, I was able to find clothes and with the fast check out it made me feel happy to someday visit again”

“Had no idea this was still open. Dropped by to pick up something the Mall of GA didn't have. Nice happy ladies working in the men's dept upstairs. It was cool to drop by the Macy's Mall entrance that is closed glass doors now and see the dark empty Stranger Things setting beyond it. A bit surreal...”

“Ronnie was good to work with. I purchased a mattress and had did my research on the website before coming in the store. Ronnie was very prompt and knowledgeable. He helped several customers at one time and got the job done .”

“Employees here are so sweet. Even during holiday season you can see how crazy busy they are, but they still always treat their customers well. I have been going to this location for years and will continue to do so”

“Large Costco in Duluth close to the highway with easy parking access. I visited just before the New Year on a weekday and it was crowded but I was in and out in no time, thanks to the easy layout and self checkout system. They had an employee assisting with transactions at self checkout which made each transaction go quickly. There were also two lines to exit the store although most people gravitated towards the longest. Keep your eyes open and don't follow the crowd because you may not need to wait in a line. I purchased a large bag of ceaser salad kit $8.99, everything was included. Salad was fresh and croutons were tasty. Located in fridge section close to bakery. Dungeness crabs (4) $22.38 and lobster tails (6) $41.73. Portions were large and meaty. You can find these items all year. I experienced excellent service and purchased all items on my list.”

“Love the store!! I placed a ship to store order, and it seemed to have been misplaced , but the employees were very helpful in locating the box :) I almost gave up and was going to leave the store but patience on both ends paid off :) Great service !!!! The store overall was very neat and tidy.Would recommend this location and give it more than 5 stars if possible!!!!”

“I didn't have appointment and they were able to work me in! On top of that, I had lost $40 and they found it in my car. Left it on my carseat for me! Thank you so much!”

“My family and I went to Macys in Gwinnett Georgia. We met Barabra in the fine jewelry section, and she assisted us with purchasing three beautiful rings. She was knowledgeable, professional, and friendly. We are really fortunate to have met her because when we originally went to Macy's located at the Mall of Georgia (July 2023), we encountered racism and discrimination in their fine jewelry department. Jewelry pricing should not be based on ethnicity, race, or gender! Thank you, Barbara, for providing exceptional service!”

“I visited the Costco in Gwinnett County today. This store is very similar to all the other locations in that is extremely busy. It always takes a while for you to park so patience is a virtue. If your looking for bulk items of any kind, chances are you'll find it at Costco. From toiletries to medicine, to furniture, to home entertainment, to groceries and even auto needs such as tires and car batteries, they got it. I'd definitely recommend this location to my family and friends. It was the bulk items for me.”

“My family and I went to Macys in Gwinnett Georgia. We met Barabra in the fine jewelry section, and she assisted us with purchasing three beautiful rings. She was knowledgeable, professional, and friendly. We are really fortunate to have met her because when we originally went to Macy's located at the Mall of Georgia (July 2023), we encountered racism and discrimination in their fine jewelry department. Jewelry pricing should not be based on ethnicity, race, or gender! Thank you, Barbara, for providing exceptional service!”

“I visited the Costco in Gwinnett County today. This store is very similar to all the other locations in that is extremely busy. It always takes a while for you to park so patience is a virtue. If your looking for bulk items of any kind, chances are you'll find it at Costco. From toiletries to medicine, to furniture, to home entertainment, to groceries and even auto needs such as tires and car batteries, they got it. I'd definitely recommend this location to my family and friends. It was the bulk items for me.”

“This place has many a products and hair choices to choose from. I just wish there would be more help provided to customers who were kind of lost in the store looking for one item in comparison to the way that you were watched throughout the store from the employees.”

“If every business would use the customer service model of this company the world would be a better place. When I think of this company I use the 3 "P's" in this order... People, they are the kindest service people in retail, Product, constantly introducing new items at a, Price, the average person can afford. Obviously management got the memo, as a customer we have the power too shop any where. I had a SAMS card for several years, nothing wrong with SAMS, in my opinion they just are not COSTCO. I have had A COSTCO CARD for 5 years now, 2 years ago we upgraded to the next level card and as the manager promised it would pay for the membership and it has. Reason for the post is in the last year we have had 2 very interesting things we have watched develop. We shop 2 stores, Lawrenceville & Duluth (we call the mall store) 3-4 times a month. Lawrenceville last year in front of us was the RUDEST SHOPPER, she said it was her husbands card, and her credit card did not work, and it was in her opinion the stores fault. Honestly, this was one of those "YOU SHOULD BOW TO ME WAIT ON MY EVERY NEED" shopper was a JERK. The lady (I DO MEAN LADY) working the register and the man helping her were ROCK STARS. They slayed the DRAGON with service and kindness. They were so polite and did everything but pay for her purchase, and she stormed off. When I got up to the register after a long wait, I chose to wait to see what the DRAGON was up to. I looked at the LADY and stated HOW DARE YOU GIVE THAT PERSON SUCH GREAT SERVICE and we all laughed. DULUTH a very SENIOR CLASSY LADY was having issues with her credit card and she had (aprox $120.00 in grocery items) and only $65.00 in cash. I thought that she was going to cry, she kept apologizing. The Gentleman assisting and the cashier told her THIS IS NOT A PROBLEM, they apologized too those of us in line and turned their attention back to the Elderly Lady.. They asked what she was fixing for dinner, and rang that up, what's for tomorrow, they pulled that out and rang it up. They asked if there was anything else she would need for the next few days, and rang those items up. The register dude said that will give you a few days too get your credit card fixed. She offered to put the other items back and the assistant said "I GOT YOU, MY PLEASURE...SHE LEFT WITH HER DIGNITY IN TACT. I know I am a few years from being that lady. THIS goes way beyond customer service. This was KINDNESS and that is why I listed PEOPLE 1st. Great job, BETTER PEOPLE”

“A neat store with a wide variety of clothes and shoes for all price ranges. Free parking. Accessible to the disabled, there is parking for the disabled. They did not receive 5 stars because the measuring rooms were closed. And it was not possible to measure the clothes due to the large difference in the different sizes”

“Went there AFTER pickup side was closed. Front door guy said go to customer service and ask for managers. his name was Theo. Guy walks up when I'm asking for MGR. he inquired about my need. I told him I had a pickup and how do I get a refund...? He said if I come back in the am, I can get it. I said no I'm leaving town in the AM. He said he can go and see if he can find it. I waited for 10 minutes and VOILÀ ‼ He brought it out! BOB IS THE GREATEST‼‼‼ Thanks again‼”

“I keep receiving on my email that I won a 500 card but I need to pay 1 dollar to collect I bring this up to your attention because it brake dong credibility on Walmart”

“Went there AFTER pickup side was closed. Front door guy said go to customer service and ask for managers. his name was Theo. Guy walks up when I'm asking for MGR. he inquired about my need. I told him I had a pickup and how do I get a refund...? He said if I come back in the am, I can get it. I said no I'm leaving town in the AM. He said he can go and see if he can find it. I waited for 10 minutes and VOILÀ ‼ He brought it out! BOB IS THE GREATEST‼‼‼ Thanks again‼”

“Went there AFTER pickup side was closed. Front door guy said go to customer service and ask for managers. his name was Theo. Guy walks up when I'm asking for MGR. he inquired about my need. I told him I had a pickup and how do I get a refund...? He said if I come back in the am, I can get it. I said no I'm leaving town in the AM. He said he can go and see if he can find it. I waited for 10 minutes and VOILÀ ‼ He brought it out! BOB IS THE GREATEST‼‼‼ Thanks again‼”