Metro by T-Mobile at 3780 Old Norcross Rd Ste 301A offers a variety of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff who provide excellent customer service, guiding them through plan options and phone choices. The team is knowledgeable, making customers feel confident and satisfied with their selections. Service experiences vary, with some praising quick resolutions and attentive assistance, while others note occasional issues like needing to call customer support for certain changes. Overall, the staff's kindness and expertise create a positive environment, making customers feel valued and well cared for. The store is highly recommended for those seeking affordable prepaid plans and quality service.
Grace and keyrie were so terrific with me today. I'm a senior citizen and I am not a techie. They didn't roll their eyes or act like they didn't want to be bothered with me they gave me the utmost respect and help. I love coming to this Metro branch because they are so patient. Thank you for whomever hired them.
September 2025
Absolutely 5 Star customer service!! Maria, thank you!!! I returned back to this store for another issue and drove 12 miles and was pleased again!! 😢
September 2025
Hello this is Lisa amazing Grace and Luis and Maria help me so much go to them they got you best service 💖
