“Service was fast and I was able to get the phone I want thanks to Dejuan he did such a great job helping me if you go to this store ask for Dejuan he will get you right”
“I want to show my appreciation to Kayla. She has such a wonderful personality and was very helpful. She was very patient with me when I was trying to switch phone services.”
“I had a great experience today at the Cleveland ave. T-Mobile location. I came in to upgrade my phone and the associate was knowledgeable, kind, and helpful, which made the process very smooth.”
“I went into the T-Mobile to ask for a copy of my phone bill the associate by the name of Alfonso not only gave me the phone bill but informed me that I was being charged for a phone that should no longer be on my account. By simply asking, accurate clear questions we were able to identify and resolve this the problem that I didn’t even know existed when I walked into the store. Alfonso was patient even waited on hold while we got in touch with a T-Mobile support to rectify the situation. Great customer service thank you very much!”
“My fiancé Clint and I were doing our last bit of holiday shopping and was able to get a phone that was COMPLETELY sold out everywhere for our son thanks to the associate, Josue, plus all the necessary bits needed. Very professional and helpful. would recommend this metropcs location.”
“Michael Hicks was absolutely fabulous in helping me to port my phone number from another service provider to AT&T! He is to help commended for his professionalism and excellent customer service.”