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“I had a great experience today at the Cleveland ave. T-Mobile location. I came in to upgrade my phone and the associate was knowledgeable, kind, and helpful, which made the process very smooth.”
“I went into the T-Mobile to ask for a copy of my phone bill the associate by the name of Alfonso not only gave me the phone bill but informed me that I was being charged for a phone that should no longer be on my account. By simply asking, accurate clear questions we were able to identify and resolve this the problem that I didn’t even know existed when I walked into the store. Alfonso was patient even waited on hold while we got in touch with a T-Mobile support to rectify the situation. Great customer service thank you very much!”
“had a overall good experience. The people that work here are very nice. The processes could be better but that’s not their fault. Big shout out to Brianna and the whole team here at the Xfinity store.”
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“I want to show my appreciation to Kayla. She has such a wonderful personality and was very helpful. She was very patient with me when I was trying to switch phone services.”