The Verizon store in Evans provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. The store itself is noted for having a nice appearance. Customer experiences with the staff vary. Multiple reviews highlight specific employees who provided exceptional service, describing them as awesome, an absolute blessing, calm, and fantastic. These individuals are praised for going above and beyond, communicating well, working patiently through problems, and ensuring customers are taken care of. One reviewer states the store's customer service is second to none and commends the great team. However, other feedback indicates inconsistent experiences with some sales personnel. One customer reported sometimes feeling overwhelmed or encountering frustration when discussing plans, which led them to visit a different location on occasion. They suggest the store needs better salesmen. Despite this, another reviewer emphasizes that the Evans staff is generally friendly and helpful, quickly answering questions, and is considered superior to other Verizon locations they have visited. The company has also been recognized for its support of employees and the local community following a hurricane.
Porsia was an awesome person to do business with and she really helped me out by making my transition to Verizon as seamless as possible.
June 2025
Tanika at the Evans Verizon is awesome! The best Verizon employee I have come in contact ever! She went above and beyond to help us with our issues. Go to the Evans location. They will make sure you are taken care of.
June 2025
Larissa was an absolute blessing today. I had a last minute situation where I had to get a new phone, and she sat and worked out every problem with me. (It took a couple hours, I had to leave and then came back, and she took me immediately) It really was a terrible day, and she saved it! Thank you Larissa!!!
