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“Excellent attention from the gentleman who is there. Good command of the Spanish language without complications I was able to carry out the process of my shipment… Congratulations!!”
“The movers showed up when they said they would, they were nice, worked very diligently, and did a thorough job, including cleaning everything up before they left.”
“Went to the new location ups store on sugarloaf pkwy by public’s for the first time I had a good experience and the worker was very helpful made sure I was taken care of.”
“I highly recommend using this Mail & Business Service Center in Lawrenceville. Cookie is the owner and she is absolutely delightful and extremely helpful! Plus they have it all - USPS, FedEx, UPS shipping, copying, packing, notary - you name and they can help! She’s the new owner since January and really takes good care of her customers. Thanks Cookie!!!”
“I ship all of my packages for myself and my business through this UPS and I always have a pleasant experience. The wait is never long, the process is easy and the staff is kind, (shoutout Marianna!)”
“Very, very good service, patient and enthusiastic for a person who doesn't speak English. I won't go anywhere else to send courier. It will be here in the future???”
“This place is amazing and was a life saver! Don’t go anywhere else for your notary services. These guys charge half the price and are very friendly and helpful! Will be going here in the future for all my shipping needs!”
“I always have EXCELLENT service when I go to Priority Shipping. I almost shipped my package to the wrong address, through Great Customer Service, I was asked to double check the address and sure enough I was wrong. Thank you Priority Shipping”
“Always so kind and efficient, all the staff is amazing in customer service and the products exceed my expectations every time! I recommend them to everyone I know and would not go anywhere else!”
“I received a lot of help with sending my luggage when I returned home after completing my deployment. By informing us of the most appropriate and cheapest shipping method depending on the type of luggage, we were able to send quite a lot of luggage to Korea easily, quickly, and inexpensively. It was also nice to provide a link that allows you to check the location and status of your luggage in real time.It was a good choice to drop by JOA Express when I almost completed my overseas training in Atlanta. They showed me the best and cheapest ways of sending household goods back to Korea by the types of goods. In addition, they gave me a web-link to track my packages. I could easily check where my boxes are real time.”
“Great customer service. Always greeted upon walking in. All of the employees are helpful and knowledgeable. It's my neighborhood UPS store so that makes it even better.”
“The owner, Jim, is the greatest. Our daughter is starting at UGA and we are out of state. There were no good options in Athens to ship dorm essentials in advance of her move. We reached out to Jim since his Pak Mail location is located roughly halfway between Atlanta and Athens. He allowed us for a nominal fee to ship whatever we needed to his store (i.e., Amazon, Target, etc.) and then he kept it in a safe and secure manner until we arrived last week for the move in. Jim went above and beyond for us. Our flight was late and by the time we reached Lawrenceville, his store had been closed for several hours. However, Jim graciously agreed to come back to the store after hours to allow us to pick up all of our boxes. While it must have been intrusive on Jim's life to assist us, he did it with a smile and positive wishes for our daughter's move to Athens. We cannot thank Jim enough for his help. I highly recommend Jim's Pak Mail store to anyone including future out of state UGA students who find themselves in the same predicament as us. Go Dawgs!”
“Simply the best transportation company in the history of logistics ever to be undertaken by a company determined to provide the customers and the employees with the best possible outcome for success. ADU.”
“I have some building plans printed and they sent me to another location which was fine. Problem is you couldn't read the plans when they were printed. They didn't even tell me when I picked them up. They wont give me my 55 dollars back. Said it was my fault. I sent the same email attached plans to another ups location and they printed just fine and it cost me 34 instead of 55.
I got a phone call today and the UPS store realized their mistake and will credit me back all of my money.”
“The young man working at the front is very polite and knowledgeable. I have a small business and this is closer to me than the post office. I drop my packages here and I’ve always had a positive experience. They offer a lot of different services for the most popular mail services which is really useful!”
“Loved the experience when I came through the door. All smiles and ready to help. Also the vibe in the store was nice and calm. Will definitely be coming back soon for my mailing needs!”
“Pak Mail in Lawrenceville is amazing! After a trusted friend highly recommended them, I had them pack and ship my late parent's Chinese porcelain dishes. It was a huge set of 80+ pieces, priceless and irreplaceable. Ashley and the other employee there packed it with extreme care, and not a single item got broken. I also got a very fair price for shipping overseas. AMAZING! I can't thank you enough, Ashley at Pak Mail. I would trust you again in a heartbeat.”
“The Best place to ship anything with all services. Staff are helpful, kind, quick, cool to work with and I've been going here for years. The decor is nice too. I see why it's so popular. It's the only place I go to.”
“The hours are great, I can access my PO Box 24 hrs, I do not have to worry about my packages being delivered AND cheaper than my box at a different location that’s less convenient! Winning!”
“I visited this store because of the surly attitude I endured at your Johns Creek, GA location. I went in there to make the same print order but the person helping me was short, seemed agitated by my need to make a single 'test' print before needing to make adjustments. I went back today to the Johns Creek location and was told I would need to come back after lunch as there was only one person working. That is when I left to go to your location on 3370 Lawrenceville Suwanee Road, Suwanee, GA. Thanks to team member Aniya, my experience was stellar! She was patient, very helpful and, in my opinion, went far above and beyond the 'service' I received at the Johns Creek location.Kudos to Aniya FedEx...she makes your company better!”
“There’s is a young lady blonde long hair, i did not get her name. This girl is the best employee ever, every time i go there she smiles and always has a great attitude. Today it was busy it happened that she was also training but this girl did not one second lost her positive attitude or didn’t stop being nice to her customers. Thank you for what you do.”
“Amazing packaging solutions for businesses. They do it all with their own team of in-house designers and engineers. They offer packaging, shippers, e-commerce boxes, POP displays and more. Wonderful customer service. Highly recommend.”
“I often come here to get my paperwork notarized. Although normally only manned by one person, I'm never in there for more than 5 minutes. Prices for the notary services are reasonable at $5 a stamp/page. What really made me love this place was the courtesy that the owner showed. Recently I left my ID there and didn't know. I returned from a trip to find a piece of mail in my mailbox stating that I left my ID and to please return. He was so cognizant and copied my ID on a scanner and printed it, then used a black marker to block out all of my information other than my photo. He also attached his business card and stated that he hopes this address is current and to please call him and that he will be holding it for me. In a world where people don't have the time or aren't courteous to protect another person's information I was just extremely impressed that he took the time to protect my information like that and thought of how someone could've utilized the information on my ID if for any reason my address wasn't updated. It's the little things and now this is likely the only place I will use moving forward.”
“Just had to go in and have something printed for me and help with a return. Lalita (sorry, I'm probably spelling it incorrectly) helped me. She was very friendly. Very efficient. Was able to quickly answer every question and guide me through every step. The store was very busy and yet she took her time and was incredibly pleasant to interact with. Thank you for your help and making the experience seamless and smooth.”
“I went to send a few things off and Jessica & Peete were very helpful. They both greeted me with smiles and kept them throughout my visit. Very professional and helped me to print out and ship out what I needed. Would definitely visit again.”
“Patrick is the absolute man. He’s personable and always so helpful whenever I come in. It’s not even the closest UPS Store branch to me, but I come to this one because he really takes pride in what he does.”
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“There are two young men that work in this UPS store that are brothers and they are amazing. The old owners were rude and made you not want to patronize their establishment. No more - they appear to be gone and possibly new ownership because I am greeted with a pleasant smile and gracious attitude everytime I go in this establishment now. Kudos to these two young men for their diligence and hard work. It is not going unnoticed.”