“Lauren is amazing with great customer service and got me into a last minute rental to save my family vacation trip thank you very much, while I’m sure everyone at this location does great work Lauren is the reason I’d be returning to continue business at this branch”
“I had a truck rented in a neighboring town and was unable to pick it up due to weather conditions. I spoke with Bobbie who helped me navigate the process of cancelling my old reservation and making a new one here in the Augusta area. She even helped me with working around the difficulties of dealing with the main customer service line. I feel that she went above and beyond what was necessary and seemed to know the ins and outs that made my experience much less stressful.”
“William was very helpful and accommodating.. he was patient and helpful, excellent buying experience! If you need a car, drop in and see how they can help you.. I'm 110% satisfied with my purchase”
“One of the best car buying experiences I have ever had. I was looking for a used vehicle for my son when a good friend of mine recommended Wallace, she and her husband had bought several cars there over the years for their kids, so I decided to check them out. First impression was made searching the website and looking at their current stock I thought the website was very easy to navigate and I appreciated all of the information they had on each vehicle. Once I found a few that would fit my sons interests I drove to to lot and was met by Mr McCoy but not like a typical care salesman he just wanted to say hello introduce himself and let us know he would be there if we had any questions. There was zero pressure and his warmness gave me an instant feeling of trust. I showed him what I was looking at online and together we walked the lot. Once I chose the vehicle and drove it I was met by Mr Wallace to do the financing. I can say honestly I felt as if I had made instant friends. I appreciate Kevin Wallace and Mr McCoy working with me and providing exceptional service! I have always purchased new cars at big car lots and this experience far exceeded my expectations. All of the vehicles I tested and researched from Wallace were low mileage and had a lot of helpful descriptions. I would recommend them to anyone looking for a vehicle. They are there to sell you a car but to sell you a car that you want and that fits in your budget with zero pressure and they treat you like family! Thank yall so much!!!”
“Amazing customer service from Morgan who help me May 2nd , store was busy but she was professional , sweet , and very time efficient. Ended up get me a better& bigger vehicle with the same rates as the original car I booked online . Very pleased with the experience & location as always ?”
“We rented an 8-passenger van to transport visitors from Europe around Georgia. Waters' staff was courteous, knowledgable, and efficient. Van was clean and well maintained. Price was very fair. We recommend Waters to anybody with transportation needs.”
“Kimberly was beyond nice. Very kind even though I was keeping her a few past closing. Made a personalized follow up call and was a shining star in a not so great situation!”
“Great service provided by Banks Van Rentals! The vans drove well and were very clean. The staff was very helpful in arranging a pickup time around my very busy schedule.”
“I had a great experience with Budget Car Rental! The service was excellent, and the employees were very helpful, friendly, and professional. They made the entire rental process easy and stress-free. I really appreciated the great customer service and would definitely rent from Budget again. Highly recommend!”
“Not sure what all the negative reviews are about, but I had a good experience during pick up and drop off. Customer service was good and I would get a rental from them again!”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.