Internet Service Providers near Jonesboro, GA

“She was very helpful also very knowledgeable about phones ... I was in a rush to get my phone updated because I dropped it in water and she was able to get my things transferred quickly ... very appreciated thank you jasmine for you customer service !”

“Muraad was very patient and took the time needed to help my mother transition to a new phone. We appreciate people who exhibit patience and genuine kindness. Thank you for making this transaction seamless!”

“Very sweet and prompt service I received from Kelly and Jennifer the manager help guide to ensure my daughter will enjoy her new phone. I definitely appreciate them staying open til 8pm like it states online they waited for me and got me squared away Happy Holidays thank you guys again!!”

“I recently visited the T-Mobile store seeking assistance with my broken phone, and I couldn't have been more impressed with the service I received from Q. Not only was he incredibly knowledgeable, but he also went above and beyond to offer several solutions for my issue.

Q's expertise was evident as he patiently listened to my concerns and provided thorough explanations of each potential resolution. What truly stood out was his personable nature and genuine willingness to help. He even took the time to engage with my daughter.

His resourcefulness and dedication to customer satisfaction are commendable, and I believe he exemplifies the qualities of an exceptional employee. In my opinion, Q deserves recognition for his outstanding service, and I wholeheartedly recommend him for a promotion. Thank you, Q, for your professionalism and assistance!”

“Susie gave me some of the most kind, thoughtful, engaging, and just downright phenomenonal customer service I ever received. I came in to deal with a mistake another employee made and she handled everything with so much care and grace and took care of me like I was someone in her family. She definitely needs a promotion or raise!!! Couldn't have asked for a better employee to help me with my phone!! If you're going in for a new phone or anything please ask for Susie ?”

“My mom and I visited T-Mobile today and had the absolute best experience thanks to Shelsey! From the moment we walked in, she greeted us with a warm smile and made us feel welcomed and comfortable. She took her time walking us through all the best deals available, answered every single question we had (and we had a lot!), and never once made us feel rushed.

Shelsey was extremely knowledgeable, professional, and above all, patient.She truly went above and beyond to make sure we left satisfied and confident in our choices. You could tell she genuinely cared about helping us find what worked best for our needs. It’s rare to come across someone so personable and helpful, and we’re so grateful we had her assisting us today.

T-Mobile, you’ve got a gem on your hands—Shelsey deserves all the praise! We left with great deals and even better vibes. Highly recommend asking for her if you visit. ?”

“Lance is AWESOMEEEEE!!! He worked with my partner and I in order to switch phone services. It was quite a challenge due to my phone no longer working and having to jump through hoops to find a resolution. He stayed with us every step of the way and made sure we were taken care of. GIVE THIS MAN A RAISE??”

“I won't lie, I've avoided T-mobile stores because i wasn't a fan of the customer service during the merge. (Former Sprint customer). I HAD to visit the store because my phone screen went out and my replacement was sent to the store for pickup and exchange. It was the best experience. Lexx took care of me quickly, recovered what could be recovered without access to the screen, service was fast, friendly, seamless. AND I left with an Onyx studio upgrade. ??”

“Pretty busy location but still felt seen. Once someone was available to assist. I was able to get two new phones and get checked out in less than 1hr. Overall great customer service. Ashley at this location was very helpful and went above and beyond to make sure this a successful transaction.”

“I went in store today at about 10:30AM to exchange my modem. I walked in to a scene with a customer being unreasonable with a store employee. Shantia (I apologize if I misspelled) was so kind, courteous and patient with the customer who was asking for something well outside of her job description- the lady had an issue with her Apple ID. The customer was rude, and disrespectful but Shantia continued to offer her help with what she could despite her demeanour. Another customer was causing an issue over the people with appointments being served ahead of him- he was a walk in. The employees at this location are generally always very accommodating and do their best, and I was disappointed to see folks treat them so badly.”

“My dad and I came in to this store to get his service hooked up at his new place. When we first came in, we spoke with Iesha. My dad was frustrated with the new policy of having to bring a house deed and drivers license. Not having the deed in hand yet, we went back to the car. After taking with my dad, I asked him if he had anything with his name and new address on it, and he did. We went back in and spoke to Iesha. She jumped through hoops to help my dad and had so much patience with him. Ishea showed us what great customer service truly is. Iesha, thank you for talking care of my dad and for being patient with him ❤”

“I had an amazing experience at this location while getting my services switched over from T-Mobile to Verizon. First, I felt like I was taken serious as a customer and was treated like royalty. I came in on a Tuesday and spoke with a guy named Tye. I expressed my interest with switching my services over but wasn’t quite ready to do it on the same day. He understood how I felt. I did tell him that I will come back the next day and get the switching process started. He did say that he was off the next day but if I was serious about switching my services then he will set an appointment for me to come see him and he will be there for me on his day off. He even gave me a list of what I needed to bring to ensure the switching process goes smooth, and even gave me his business number if I had any questions. He followed up with me with a phone call on the next day to ensure I was still coming. I get there on a Wednesday afternoon to get everything switched over and let me tell you the entire process went nothing but SMOOTHLY! I feel like I got an amazing deal with my trade-ins and bringing in my own devices. I expressed him my concerns with 2 lines and the possibility of switching them over to Verizon at a later time that day so they won’t experience any service interruptions. When I tell you, Tye went out of his way and went the extra mile. He told me when those 2 lines were ready to get switched over, to call his business number and let him know that they were ready. And I did just that all while being at home. He even followed up with me with a phone call to inform that he did the switching process on the remaining 2 lines and to see if everything went through and if the services were working. I am utterly impressed by his service and his attentiveness to customers. He went out of his way and went the extra mile to ensure that I, as a customer, was happy and satisfied at the end of the day.

If you ever need help, please ask for Tye. He is amazing!”

“I had a fantastic experience working with AJ at Xfinity! From the moment our conversation began, AJ was incredibly helpful, patient, and knowledgeable. They took the time to understand my needs, clearly explained all my options, and made sure I felt confident in my decision. It’s rare to find someone who combines professionalism with genuine friendliness, but AJ nailed it. Their customer service exceeded my expectations, and I left the interaction feeling well taken care of. Thank you, AJ — Xfinity is lucky to have you!”