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“My wife and I are very happy with our efficient experience at Best Buy in Kennesaw, to the point this is now our go to stop for future appliance replacements.
We purchased an LG over the range microwave oven and were helped out by Amy, who was excellent! She gave us assurance the product would fit in our current space, explained how the delivery, setup, and haul away service worked (with guarantees of satisfaction), and was able to get us rung up and out the door in less than 15 minutes from the time we stepped in. I really appreciate that! Just a note: but would you mind turning down the sound volume on the tvs in the appliance area because it might be making your employees and customers a little irritated, if not deaf.
When the delivery day came, I received a text and an email from Best Buy, both letting me know the item would be there within an hour with a link to a live tracking map. The technician, Juan, and his co-worker were very professional, and they removed the old unit and set up the new one in 16 minutes. Again, super service!!
Nice job, Best Buy!”
12:30 - 6PM
665 Roswell St NE, Marietta
Computers
“Came in and sold my custom built PC. Keir handled the sale and he was super amazing! I was able to get more then half back of what I paid for my PC!! Ryan hung out during the process and was a delight to talk to! Definitely reccomend bringing your business here!!!”
“I am so incredibly grateful for Bill who works in the copy and printing department. I had a last-minute order that I really needed assistance on, and not only did he provide me assistance as I was designing it, he was able to print it and cut it for me the same day. Really really Made my day!”
“The customer service there is unmatched. Mr. Julius, you are much appreciated for your kindness and patience. Thank you for checking and rechecking everything for myself and my family.”
“Staff were very friendly and offered to help, from the greeter at the door . The Geek Sqad employees were eager to help and informative . They directed me to the 'floor' for a needed device and the floor person was again friendly eager to find what I needed. The check-out employee was friendly and personable... Excellent customer experience ?”
“I had a virus that downloaded to my cellphone. So, I stopped by the Geek Squad in Hiram and was helped by Noah. He was great! He had the virus removed and my phone restored in less than 5 minutes! Thanks, Noah!!”
Computers
Computers
Computers
Computers
Computers
Computers
“Gilles repaired my phone that had damage to the front screen and the back near the cameras. He did a great job with the repairs and had it back to looking like a new phone. I highly recommend CPR!”