Publix Super Market at Cobb Parkway in Kennesaw is known for its award-winning service and friendly associates. The store is consistently described as clean, with a wonderful produce department where fruit and vegetables are considered the best, even topping other grocery stores and some farmers markets. Shoppers praise the wide selection, including high-quality meats, local produce, and sustainably sourced seafood. Signature items from the Deli, such as subs and fried chicken, and from the Bakery, like cakes, breads, and delicious desserts, are frequently highlighted. The pharmacy and overall customer service also receive strong positive mentions. Some customers note that prices can be expensive for families, but many rely on the Publix app with digital coupons and BOGO offers to save money. A common suggestion is for checkout clerks to ask about coupons. A recurring concern involves bagging, where refrigerated items are sometimes mixed with shelf foods or bags are torn from sharp boxes, indicating a need for more bagger training. Despite this, the store remains a preferred location with super associates, where shopping is considered a pleasure.
Helpful Rx. Transferred script to another store due to shortage.
July 2024
Overall, this is a great store, but I would like to complement one person in particular. Terry escorted me around recommending cheese, crackers, and other charcuterie supplies. She demonstrated superior customer service!
July 2024
I never have any issues with customer service or their pharmacy. And I love the fact that the produce department is WONDERFUL! Fruit and veggies are always the best than any other grocery store that I've shopped.
