“I had an issue with my account and Harrison helped me out a lot. I think he is the nicest representative I’ve had in a long time. He helped me with my issue and was positive the whole time!”
“I recently visited the Verizon store at 1468 LaFayette Parkway in LaGrange, GA 30241 with my grandfather to help him get a new phone after someone compromised his Apple ID. The situation was complicated, and my grandfather was understandably confused and frustrated throughout the process.
Alphonso Dyser, the representative who assisted us, was incredibly patient, respectful, and professional the entire time. He clearly explained our options, helped us gather the necessary documentation for Apple, and never once showed frustration — even when he had to repeat himself multiple times. His calm demeanor and genuine care made a stressful situation so much easier to handle.
I truly appreciate the way Alphonso treated my grandfather with kindness and dignity. This level of service is rare and deserves to be recognized.
Thank you, Alphonso, for your outstanding help!”
“Caleb was very helpful with getting me set up with a new device. He was able to help me get logged into everything I needed and also took the time to research and tell me how I could possibly get my content off my old device that was not backed up.”