Verizon's Lagrange store offers a welcoming and efficient experience for customers seeking mobile, 5G home internet, or business solutions. With a focus on customer service, the staff is known for their honesty, friendliness, and professionalism. Customers appreciate the quick service and the ability to visit the store without long waits. Employees like Marquette and Alphonzo are highlighted for their helpfulness and ability to clearly explain options. The store’s tech expert, Jeff, is recognized for his extensive knowledge about features, plans, and devices. Many customers share positive experiences, such as successful upgrades and beneficial trade-ins, which illustrate Verizon's commitment to retaining loyal customers. Special attention is given to individual needs, as demonstrated by Latoya, who assisted a customer with hearing challenges in a considerate manner. With options for in-store appointments, online orders, and a range of pickup and delivery services, Verizon aims to provide convenience and satisfaction to everyone who visits.
I wish I could remember the guy that helped me but he was spectacular! Showed my me ways to save money rather than trying to sell me more services I didn't need.
June 2024
The lady who helped us was able to answer our questions & to fix my phone. She was pleasant & fast.
February 2024
Visited in the afternoon on a week day. There was no line to wait in and I was greeted right away. Marquette was very honest about what could and couldn’t be done, gave me direct number to contact. Very courteous and helpful.
