Verizon in Lawrenceville offers a welcoming atmosphere and strong customer service for all mobile, 5G home internet, and business needs. Customers can visit the store or shop online, with options for in-store pickups, free 2-day shipping, and express lockers. Many reviews highlight the exceptional service provided by staff members like Elijah, Jasmine, and Yolanda. Customers appreciate their helpfulness, knowledge, and willingness to address issues, even if the devices were not originally purchased from Verizon. The representatives take the time to explain options without being pushy, ensuring a comfortable experience. The store is described as a judgment-free zone, making it a great place for assistance and purchases. Overall, Verizon is praised for its commitment to customer satisfaction and knowledgeable staff, making it a recommended choice for mobile and internet services.
Kim was so beyond helpful. She spent two hours helping me switch to Verizon. She is absolutely phenomenal and so is everyone there.
February 2026
Sharay Newkirk was the best from beginning to end.She was so helpful throughout the whole process.Highly recommend.Staff was also amazing and very knowledgeable.
January 2026
Came into wanting to adding a new line, was simple and quick, it was busy so be prepared to wait.
