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“Nateeah was an excellent customer service representative! She was very knowledgeable and very patient with me and helpful with all my questions I asked. Great asset to your team!!”
“The customer service at this store is amazing. Selam went above and beyond to help me with several issues and was incredibly knowledgeable and efficient. This group definitely puts the customer first and helps any way that they can. Very impressed with the service I got here and can't thank Selam enough, highly recommend.”
“Lilly is the best at customer service and helping with a service/connectivity issues. Gustavo and the other staffers I've interacted here are always nice as well. But Lilly is the real reason I've been coming here for my phones, etc. for the past 8+ years.”
“I went to get an upgraded phone at the T-mobile store and had the pleasure of Fe working with me. She was absolutely amazing from start to finish. Very informative and helpful. Was extremely nice and chatty. Such a great experience that went smooth and quick. I'd recommend her to anymore!”
“Well even though there was a line I’ll admit they got to me really fast and were overly helpful, which was weird but good because you don’t get such good customer service like that now a days. Nice refreshment and I appreciate the manager also for her going the extra mile to make sure I’m helped and satisfied ….thank you”
“I have had great customer service every time I have been to this location, the young lady who has helped me with any problems I have had, is very professional and friendly”
“Just left this location after trying 4 months to get my son’s phone on the federal discount program. I had been to other locations and was told to call customer service then called customer service and was told to go into a store. So finally I tried again and Jay took care of it he for one knew what I was talking about and applied for the program for me . I left feeling thankful because as a single mom of a teenage boy times are tuff but this makes it a little easier on my pockets and comfortable knowing my son and I can communicate without money being a barrier. Thank you Jay! I appreciate you.”
“I have bren a customer with T-Mobile for over 20 years ( when it was voice stream). Always receive excellent service. Plus a great friendly & knowledgeable staff. Love T- Mobile”
“Shawn had PHENOMENAL customer service today. I got here around and was in and out with exactly what I needed in a jiffy, and I would definitely stop by again. Come here for your phone needs!”
“Had to return to the store and the 2nd time Jose helped us. He was amazing, i wish he was available the 1st time I came in. He was extremely knowledgeable, courteous and got the job done without any hassle or confusion!!!”
“Im not sure if his name is JC or JT, but HE is a rockstar and took care of my return with ease and precision. In and out. No back and forth. Done! Made me want to reconnect my mobile service with them.”
“Raven was the best! She was very patient and made the process very smooth. It was a great experience. She answered all my questions and went the extra mile for me to ensure I had working service. I look forward to future business with Raven for sure!!!!! Thank you Raven, you’re the best!!!!!”
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“I want to give a special thank you to Saniah. I called customer service for a simple issue causing the representative to make my phone stop working completely. I spoke with over 9 senior line managers over the phone who just told me it’s not their fault and get a new phone. Saniah listened to our problem, was patient, was understanding, and fixed my phone after 2 days of no usage. Thank you!”