Wesleyan Ace Hardware is a friendly, helpful, and well-run local store that cares about its neighbors. Customers often mention the helpful service provided by staff, who are quick to greet visitors and assist in finding items. Many reviews highlight the staff’s kindness and friendliness, with employees going out of their way to make shopping a positive experience. One customer appreciated the assistance that allowed them to finish a project quickly, while another mentioned a staff member making a young visitor smile and feel welcome. The store is praised for being clean and well-lit, making it a pleasant place to shop. Customers note that they prefer shopping here first because of the availability of items and the excellent customer service, only going elsewhere if a specific product isn't carried. Minor issues, such as overcharging or items without price tags, are acknowledged but do not overshadow the overall positive experience. The store’s goal of providing personal service and quality products makes it a trusted part of the community, with employees who genuinely want to help and make each visit a helpful and friendly encounter.
Excellent service! Ace Hardware really personalizes your shopping experience and gives great suggestions unlike big box stores. Every single associate was super friendly!
May 2025
Talking about customer service, my grand daughter fell in love with the young lady there that talked with her, and made her smile. I don't know what she is in college for, but whatever it is, she will be Awesome!!!!
April 2025
Thank you Marcus for the assistance today! This is such a friendly and helpful store. I enjoy shopping here with employees like Marcus who are there the minute you walk in to help you find what you need!!
