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“Today it’s very hard to have a relationship with a personal banker, but that’s what I have with my local Ameris Bank branch. Everyone there greets me by my name and always has a smile for me. If I have any issues with my banking, branch manager Harry Schnabel is always there to assist me. He makes me feel like I am the most important customer of the bank. I wouldn’t bank anywhere else!”
“CUOGA on Jiles is incompetent. When you really need to get something done the first time just go to the Marietta location. The Marietta location was able to solve my problem over the phone. while not a soul employed at the Jiles location was competent enough to resolve my situation in person. Five stars for Marietta!!”
“I had a great experience securing a car loan from Credit Union of Georgia! Adam was amazing! He was able to get the lowest rate for me and he was friendly, knowledgeable, and efficient. He answered all of my questions and made me feel at ease with the entire process. It was quick and painless! I will definitely go back to Adam and Credit Union Of Georgia for any future loan needs.”
“I love this branch; it is extremely insightful and informative about retirement opportunities as well as educational on how to obtain business loans and establish good credit. I'm extremely pleased”
“I've been a member of the Ameris Team prior to the merger when they were Fidelity. Usually, procedures and loyalty are lost after a merger. Not with Ameris Bank and with great employees such as Ms. Colleen Valentine, who helped me with my IRA contribution and providing me business guidance, I will remain a loyal member of Ameris Bank. Great Job Ms. Colleen, keep up the Great Work!”
“I have been a CUofGA client for decades, and would never consider using another credit union nor bank. The folks at the Dallas Highway branch are the best - I always feel welcomed the second I open the door.”
“Naoual Lazrak, is an amazing Banker at Regions Bank if you're interested in looking for someone who is credible and knowledgeable about the banking industry. She is always available for whatever your needs maybe.”
“Sonal Patel and her staff at the Roswell Street Marietta branch provided us with exceptional service. Her commitment to ensuring our satisfaction was amazing. She was able to meet our needs and move our processes through quickly and efficiently. Sonal and Bo were always available to talk on the phone or meet in person. Their professionalism and friendliness were beyond compare.”
“Absolutely the best customer service I have ever received at this location. I went in to this branch stressed beyond belief, with a severe case of fraud, and they handled changing my account, and making sure every thing got paid thru the new acct. Thank you, thank you, thank you.”
“I love banking with United Community Bank!! I have always trusted them. When there is a problem, they are right there. I have banked with them for many years. Thank you for having the best customer service!! D Nichols of Kennesaw”
“My dear thanks to all of the ones who helped me with my banking! From the front desk to the manager Mr Ben! Everyone is friendly, helpful and professional. After we moved to Woodstock, we hoped we could find one of the local bank offices which could provide the excellent customer services as you do! Not yet!”
“Elizabeth Chubb was so wonderful! She was such a great help to us. She helped us out is so many ways, I'm so thankful that my husband and i got to meet her. She gave us so much information that no one in the company never told us. I well go hunt her down just so she can sever us again! Thank you Elizabeth!”
“Had to make a wire transfer and I forgot my reading glasses. Nydia at the front desk was incredibly helpful, kind and patient! We got the wire transfer done efficiently and I was able to make my next appointment with time to spare. I always have great service here.”
“Naomi was soooo amazingggg! She was the first person I approached when I walked in, she had another customer with her and still asked what I needed after she dealt with the prior customer. She was literally helping every person that was waiting for stuff in the lobby!!! She helped me get my opening deposit in, set up my Bank of America Apple Pay and changed my PIN for me as well. Thank you so much for your help!!”
“Delta community credit union has to be one of the best credit unions in the state of georgia. If you get a chance to stop by the branch on west dallas highway say hello to the Branch Manager Lakeisha Carter? Her in her crew will treat you like family!! Your Welcome
Todd B.”
“First review I have ever left for any company. I felt like after the experience I had with the staff in this bank I had to leave a review. We had an issue with a check I was trying to cash, they followed protocol and guidelines and yet still made sure to rectify the situation. They were so apologetic and courteous, words couldn’t even explain. I highly recommend this branch to anyone looking for a new bank to bank with.”
“I have financed many vehicles and a couple of home loans and have had no issues. I recently switched my insurance and used their services to help save nearly 30% off what I had been paying previously. Folks are always helpful and friendly. Will continue to recommend them to everyone!!”
“I had a very refreshing and pleasant experience at this Fifth Third location in Marietta. Nick Sherwood and banker team mate Aiyana Knight were most helpful for my online banking needs and credit card needs . I don’t always have this type of treatment at other locations. But when I need help with a banker in person, I am going back to see them. I am 63 and not great with computer technology, but they treated me as a valued customer, not just anyone or a problem that was interrupting their day. Very understanding 5/3 employees.”
“Initially, I met w/Vickie but later finalized my documents with Michelle. Vickie seems friendly and appears to be a person of her word, communicates efficiently and in a timely manner. The only con(s) is that when I expressed that I wanted to speak to her privately, after she informed me of a colleague shadowing her, she stated that the person works there and has to learn. Although, that is true I found that remark inconsiderate and dismissive of my concerns.
If I encounter that in the future, I will request to see someone else because it isn't comfortable discussing the reason why one is seeking a personal loan, because that can be personal and was personal in my case (death). If it was a manager observing I would have felt differently. I'll also share that I don't think she is use to people who are financially literate and/or knowledgeable about credit and who knows what question's to ask and what to seek clarification on; asking questions/clarifications on a major thing before committing shouldn't be taken as a challenge or as being undermined. Nonetheless, I would definitely recommend clients to Vickie because she is honest and most importantly a person of her word and that is extremely important to me.
I finalized everything with Michelle since Vickie was out and I needed time to review and discuss things concerning the loan contract because it is not wise to impulsively sign off on something without checking over everything. Michelle is very nice, but kind of hard to reach when it counts. And Ms. Cotton is always a 10 out of 10. She is very professional, thorough, honest and kind.
The front staff are kind and welcoming!”
“An LGE customer for 40 years - I had been struggling to finalize an estate account and was getting frustrated with the back and forth. March 15, I visited the branch closest to my office.Enter Marcus Wilson! What a breath of fresh air!He said, "We'll get this finished right now" and he DID! Great customer service, funny and charming to boot! A great asset to the team! Give him a raise, a puppy, an extravagant vacation - keep him at all costs!”
“I had a great experience with this BOA. Whitney the manager was a great help in a very tough situation in this season of my life as a senior citizen. Professional and very kind lady. Thank you so much, very grateful for you Whitney and the others I was in contact with while in our office. I have been with BOA since 1999.”
“Today we opened an account at this location and Aida was one of the most helpful people I’ve experienced in Customer Service in a while. She took the time to explain their offers, help us make the best choice and with a true smile. Typically I dread going into a bank, dentist or DMV but she changed that today. Hats off to you Aida and thank you!”
“Exceptional service with a team that cares about their customers! Staff members are knowledgeable, courteous and always willing to go the extra mile to assist. All the convenience of a big bank with a small bank feel.”
“Now , I’m usually not one to post reviews , but for this particular young woman, I had to. I recently
came to the bank to pay my mother’s credit card l. There was a long line and I was two milliseconds from leaving but then Banker Elody, approached me to assist with my transaction. She was alone with a long line but kept a smile on her face and thanked me for my patience. She was kind and professional. We need more workers like her. Give that woman a raise Wells Fargo !”
“The employees are always exceedingly nice and helpful at this location however, the female manager whose name I do not know has a very bad attitudes. She is pretty rude to customers and even more so to the employees and creates an unhealthy work environment for them. I feel bad for the employees there for that reason. Would be five stars if not for the manager.”
“Extremely friendly and excellent customer service. I have been at The Roswell location multiple times and they are all great.
So no. Not all the banks are the same.
Thank you”
“Atlanta may be a big impersonal city, but Cadence Bank sure feels like a small hometown bank to me! I’ve recently had issues with my account (not due to anything Cadence has done), and this bank has definitely been on my side! I feel like Marcus Jernigan (Marietta location) is personally watching out for me. I cannot say enough about how much Marcus and the staff has helped me. If I could give 10 stars, I would.”
“I was able to accomplish everything I needed to efficiently and with kindness from the staff. Even tasks they could not directly help with, they guided me how to go navigate the process on the phone. Great customer service!”
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“Elizabeth Vazquez is a fantastic bank manager!! She spent an hour and a half with me straightening out my compromised Zelle account. I don’t believe anyone else would have given me that much attention and their time to help me
She also has a very nice personality and is very pleasant and professional
This is one of the reasons that I have banked here for 30 plus years”