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“Lou and Michael were so kind and patient and helpful. All our questions and concerns were answered with kindness and professionalism. Thank you again for the great service!
Paul & Donna Anderson”
“I don’t always have a positive experience with cell phone stores but this was a GREAT experience. I had an issue with my business line that made my entire company worthless. Walked in, no wait. Crystal and team were subject experts, fixed my issue, quickly, and got me back in business! I cannot say enough about the whole experience and all done with a positive, professional attitude. Thank you so much!”
“The most honest people in the cell phone business. They don't play games they're seriously honest with you and a great place to do business. Thank you Michael Nalls and Quinn Fox”
“Excellent customer service! Antonio is a life saver, my phone wasn't working , I explained what the issue was ( no calls, no service), and he got it to work, needed a sim replacement . Nice selection of accessories.”
“After transitioning into 20 properties for work, ensuring reliable internet access for my guests became paramount, along with streamlining the process of getting these units online. Cover Networks alleviated my concerns by offering a seamless solution. Their service provided peace of mind and efficiently checked off one item from my checklist of tasks.”
“I don’t often write reviews, but my experience at this Xfinity store has been so good that I can’t pass up sharing it.
I’ve had Xfinity home internet for a few months, and while the service itself has been fine, my experiences with the generic hotline left me frustrated and unimpressed. What made all the difference, and what convinced me to take the leap and sign up for Xfinity Mobile, was the incredible service at this location.
Every single employee I’ve worked with has gone above and beyond. It honestly feels more like a family run mom and pop shop than a big corporation.
Leon was unbelievably helpful and kind while walking my 74 year old mom through cancelling her TV subscription. He treated her like his own mom, nothing but respect and patience.
Shamira walked me through moving over to Xfinity Mobile. She went through the fine print with me, and made sure everything was squared away with AT&T before making the switch.
Sophia helped me get my trade-in phones packaged up to mail off. She went the extra mile to make sure nothing would be damaged, gave me directions to the nearest USPS, and reminded me to give any of them a direct call if I have any questions or issues so I don’t have to deal with the hotline again.
Almost forgot to mention, when I had an issue with my coax cable at home, the technician who came out was prompt, thorough, and incredibly friendly. He quickly diagnosed the problem and fixed it right away.
If my decision to stay with Xfinity or switch to Xfinity Mobile had been based on their main hotline or automated customer service, I probably would’ve canceled everything and run the other way. While I realllllly hope not to have any issues with my service, if I do, I’ll be excited to drop back in and see everyone while we get it figured out.
I seriously can’t recommend this location highly enough. If you’re on the fence, go in person - you’ll see what I mean.”
“Good location, Anthony was super helpful and patient assisting me with a phone issue and getting me a good deal on a new one when the previous finally gave up the ghost, thanks again Anthony!”
“I mean, if you have Xfinity for more than a year, you know how it is dealing with this company, but I do want to shout out Yasmeen for making my experience worthwhile and painless. She was very helpful, kind, and worked with me to find a plan that suited my needs and price point!”
“....SUPERSTARRRRR!!!!!
Finished transferring all of my android items unto my 1st iphone with precision and EXPERTISE!!!
HALLELUJAH!! All while I had to run back home and the store was closing in about 25 minutes!!!!
Tyyyy again!!!!!
Glory A Dios!!!”
“Although she was unable to help me resolve my issue, Remi was extremely friendly and went above and beyond the call of customer service. I have dealt with several Verizon employees the past 2 days and each one left me feeling disappointed. Remi, however, was an entirely different customer service experience. Thank you!”
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“Ashley was amazing with us and her multitasking abilities were outstanding. If you have questions or need help in any way. Find Ashley at the Verizon store. Thank you for all your help and knowledge!”