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“The store manager Bri was amazing! We came in to add 2 lines to an account and she was very patient with us while explaining the prices, promos, and trade ins! 10/10 would recommend this location if you’re looking for the best customer service!!”
“Purchased a iPhone 15 yesterday and had a great experience! Jamal, who happened to be the manager was the best! He was insightful, gave me the best advice about which phone I needed based on my usage, he didn't try to sell me the most expensive phone in the store. I really appreciate his honesty! The store had around 30 people in it, I felt like I was the only person there. He made my experience so seamless! Would definitely recommend the Austell T-Mobile to anyone.”
“We just moved back to the United States and had a ton of questions. Jason was very patient and walked us through the transition seamlessly. Very, very helpful! Thank you!”
“Go here first!!! They were helping me w issues the online reps charged for and wasted my time. This location has great customer service and knowledgeable! Thanks Diane and Phaisone!!”
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“The service here never disappoints. I just upgraded my phone, and the whole process was quick and easy. They transferred all my information seamlessly and were extremely helpful throughout”