“I visited the store on Saturday, October 14, I had the best experience in customer service. Bree & Meria were the best. They were sweet friendly and kind all while assisting multiple customers at one time.”
“Purchased a iPhone 15 yesterday and had a great experience! Jamal, who happened to be the manager was the best! He was insightful, gave me the best advice about which phone I needed based on my usage, he didn't try to sell me the most expensive phone in the store. I really appreciate his honesty! The store had around 30 people in it, I felt like I was the only person there. He made my experience so seamless! Would definitely recommend the Austell T-Mobile to anyone.”
“Exceptional experience today, exchanging a modem and router. I scheduled an appointment last week and as I walked in I was warmly greeted by Chantelle.She took charge of my needs and the process took less than 10 minutes.Additionally, Chantelle explained the process of reconnecting and made sure I had everything I needed to get back to surfing the web.The other representatives, Dominique, Rick and Markis were very friendly and kind making my visit a delight.They even laughed at my lame dad jokes.The location is easy access for Atlanta Rd and there is ample parking nearby.Recommended”
10AM - 7PM
2540 Cobb Pkwy SE, Smyrna“Today, I’m giving Ben (Sales Representative) five stars for his exceptional customer service. He absolutely went above and beyond to assist me with a technical issue that had been ongoing. He is extremely intelligent and patient. I definitely would recommend this location. Representatives such as Ben are the reason why I continue to do business with Verizon.”
“Just amazing service I received today from Lili she was wonderful explaining everything to me about the new device I purchased and also helped me transfer all my information ? 100% recommend this store!!”