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“Anastasia was so helpful, patient and professional. Provided excellent customer service. Was in the store late 2/28/26 and she quickly assisted in the purchase and transfer of our phone information. The k you Anastasia”
“Was super worried about switching from T-Mobile to Verizon online, so I went in the store. Based on previous reviews, I wasn't sure that I'd actually be getting the help I needed. I was very wrong. I only waited a few minutes and was checked in without even needed to ask. My sales rep was Roscoe, and he was truly awesome and such a great employee! He helped explain all of my options, answered concerns I have, and even outlined (and wrote down) every single feature of my new plan that they didn't include on my print out sheet. I left knowing all of my potential discounts, all of my features, and how to switch my phone service easily from my home. While I had some issues actually setting up the phone, I knew that if I was really stuck that I could walk right into this Verizon store and get the help I needed from Roscoe and any of the other employees. They were all wonderful and made me feel confident in my switch! Big shout out to Roscoe though!”
“Artiese and boochi are awesome!!! Helped my grandmother out when she really needed the help. I really appreciate you guys helping her out with her phone issue. She is very happy and we’re happy yall helped her.”
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“Fabian the store manager has some of the best customer service I have ever experienced…. Went above and beyond to make sure I had the phone I needed wonderful service also for all the amazing team members that worked as well!”